CDK Global reviews

3.4

59% would recommend to a friend

(3,399 total reviews)

Brian P. MacDonald

49% approve of CEO

47% positive business outlook

CDK Global has an employee rating of 3.4 out of 5 stars, based on 3,399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CDK Global employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jul 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Average pay and average benefits with a faux "startup" veneer.

Cons

The company was split from ADP and taken public. The future looked bright and then the new CEO Brian and his executives came into the fray beholden to shareholders and not the stakeholders. Employee layoffs abounded and reductions to benefits for employees are meant to drive long-term talent to leave the company. All hiring of north America backfill positions is frozen. All contract employment is being canceled after broken promises of conversion to full-time employment. Empty bench seats are empty as entire core teams disappear. This entire time the SLT has espoused fake news about making the company better, but has showed they only really care about driving the stock prices higher to meet short-term gains. Executive decisions go against all logic when you look at them until you realize they are concertedly working to only keep the lights on while forcing out "expensive" employees. The tightening of expenses and support is obtuse at best or an internally calculated attack on the companies long term stability and health to make it open to acquisition. Major client systems are ran without high availability or disaster recovery plans. Products sold to customers are cobbled together and held in place with duct tape. Subject matter experts are forced to leave or are laid off without regard for product health or support, but they keep selling more and oversubscribing. CDK at its core is a technology company providing SaaS and PaaS services. Plain and simple the SLT does not have the acumen or skills to lead this type of company. They are resorting to old business tricks (that failed terribly at Hertz!) to make the company appear healthy and profitable. Anything that can be done to increase the shareholder value is a fair game.

1.0
Jun 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Um....pros.....pros...let's see here.... That's about it.

Cons

After the news article listing us as the 16th worst company in the country came out, the CEO put out an email blast to the entire company asking us not to post here and claims the internal survey states something different. 1) "Anonymous" internal surveys that QUITE OBVIOUSLY aren't, we aren't stupid enough to risk our jobs by telling the truth on something easily tracked 2) Managers play favorites and actively impede the career progress of others 3) Job stability? HA! That's funny. Unless you're in India there IS no job security 4) Positions that need to be filled 24/7, all overnight operations have shifted to India, and you're lucky if they ONLY show up 15-20 minutes late 5) You'll find yourself dramatically underpaid 6) The insurance offerings are laughable. Insanely high deductibles on crap coverage would be an improvement over what's currently offered 7) Middle management, who may or may not care about you and your career, have absolutely no direction from anyone above the Director level 8) Morale would have to improve dramatically to only be "the worst I've ever seen" 9) They cut any support for home shored employees (internet reimbursement) two weeks after the close of reviews only to put out an email blast a week later stating "home shored resources are so important". If we're important, why are you cutting assistance? 10) The yearly goals to get a bonus honestly look like they were written by a first year business student during a LSD fueled fever dream. 11) If you see a positive review here, it's fake. Upper level executives are being pushed to post positive reviews to try to stem the flood of the honest reviews from employees.

1.0
Oct 9, 2018

Sales Analyst

Recommend
CEO approval
Business Outlook

Pros

Payroll checks don’t bounce (yet)

Cons

Read the most recent 10k filing. ELT is leveraging the company to the hilt to execute stock buybacks, artificially inflating share price, assuring CDK’s eventual demise, leaving clients holding the bag. Margins are manipulated solely through layoffs and outsourcing to India. They’ve allocated $250 million to pay severance in 2019. Does this sound like a company with any kind of future? This is the same type of corporate malfeasance perpetrated against Toys ‘R Us, against Remington arms, against a multitude of formerly stable companies. I just today read that an HR person left Sears to join CDK. That’s like running from a blazing building into another blazing building. CDK is hemorrhaging employees such that they’ve mounted most of the cubicles on wheels to adjust for each week’s egress. The new flagship product currently under development is so riddled with technical debt, that if it were actual debt, the project would be forced into bankruptcy.

Viewing 4 - 6 of 3,399 Reviews

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