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      CITY HOME

      Engaged Employer

      CITY HOME reviews

      4.0

      75% would recommend to a friend

      (909 total reviews)
      avatar

      Andrew Koenig

      83% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      3.7

      Compensation and benefits

      CITY HOME has an employee rating of 4.0 out of 5 stars, based on 909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      909 reviews
      1.0
      Oct 22, 2025

      “Started Strong, Ended with Leadership Disconnect”

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros Remote work flexibility during COVID. Good initial culture emphasizing “servant leadership.” Supportive peers and collaborative environment early on.

      Cons

      Cons Post-COVID leadership changes shifted focus to squeezing productivity rather than supporting employees. Increased micromanagement and pressure for unpaid overtime. Disconnect between stated values and actual practices—“servant leadership” gave way to command-and-control style. Lack of transparency and fairness in workload expectations.

      avatar
      CITY HOME Response
      7mo
      Thank you for sharing your feedback and for your years of service with our Technical Support team. We’re glad you valued our collaborative culture and focus on servant leadership early on. Your feedback regarding leadership alignment, transparency, and support is valuable and will be shared with our teams as we continue to strengthen our culture and ensure our values are reflected in every part of the organization.
      5.0
      Oct 16, 2025

      Recently hired

      Non-cdl delivery driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hands-on training. Commission based. Physical activity.

      Cons

      No Saturdays off. Mondays off.

      avatar
      CITY HOME Response
      7mo
      We’re thrilled to have you on the team! It’s great to hear you’re enjoying the training, commission, and active work environment. Thanks for the feedback on communication and scheduling — we’ll share it with the team as we keep improving the driver experience. Welcome to CITY!
      5.0
      Oct 7, 2025

      Great place to be a manager

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of opportunities to grow into being a store manager and a gm

      Cons

      The schedule is weekends and holidays

      avatar
      CITY HOME Response
      8mo
      Thanks for the great feedback! We’re glad you see strong growth opportunities at CITY and appreciate your dedication—especially during peak times.
      Viewing 31 - 33 of 909 Reviews
      Related searches: CITY HOME jobs | CITY HOME salaries | CITY HOME benefits | CITY HOME interviews
      ReviewsCITY HOME reviews

      Glassdoor has 947 CITY HOME reviews submitted anonymously by CITY HOME employees. Read employee reviews and ratings on Glassdoor to decide if CITY HOME is right for you.