Is CITY HOME a good company to work for?

CITY HOME has an overall rating of 4.0 out of 5, based on over 948 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 75% of employees would recommend working at CITY HOME to a friend and 71% have a positive outlook for the business. The best reviews about CITY HOME have been left by employees working as General Manager , Retail Sales Associate and Showroom Manager .

Does CITY HOME pay their employees well?

According to anonymously submitted Glassdoor reviews, CITY HOME employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CITY HOME. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at CITY HOME?

75% of CITY HOME employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CITY HOME 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CITY HOME?

Sales Associate (216) , Sales Representative (28) , Sales (22) , Showroom Manager (22) , Sales Manager (17) , Assistant Manager (14) , Customer Service Representative (14) , Service Technician (14) , Manager (12) , General Manager (10) , Retail Sales Associate (10) , Team Leader (9) , Marketing (8) , Corporate Recruiter (7) , Operations Manager (7)

What are the pros of working at CITY HOME according to real employee reviews?

"Good Pay and life and Work balance" ((in 52 reviews)); "The benefits are great & employee clinic" ((in 50 reviews)); "The culture of City Furniture is great: recognizing and rewarding good performance happens very frequently." ((in 50 reviews)); "Great people and products in showrooms." ((in 44 reviews)); "You can make good money but you will have to work really hard for it." ((in 27 reviews))

What are the cons of working at CITY HOME according to real employee reviews?

"poor Management and lack of development" ((in 39 reviews)); "Long hours if you wanna sell more" ((in 29 reviews)); "Another manager had explained that this was not the first time this individual encountered this issue." ((in 24 reviews)); "Alot of favoritism which i feel happens at any call center, unfortunately." ((in 21 reviews)); "The ceiling or the opportunity to learn is only so high unless you achieve upper management which is extremely competitive." ((in 14 reviews))

What are employees saying about CITY HOME layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CITY HOME layoffs and their outlook for job security at CITY HOME in 2026.

What are the top reviewed CITY HOME locations?

Tamarac , Miami , Orlando , Fort Lauderdale , Boca Raton , Ocoee , Plant City , Fort Myers , Naples , West Palm Beach , Sunrise , Doral , Wellington , Hollywood , Clearwater , Miami Gardens , Sawgrass , Hialeah , Pembroke Pines , Stuart , The Villages , Cutler Bay , North Miami , Altamonte Springs , Tampa , Davie , South Florida , North Miami Beach , Pompano Beach , Lady Lake

CITY HOME reviews

4.0

75% would recommend to a friend

(910 total reviews)

Andrew Koenig

82% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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CITY HOME has an employee rating of 4.0 out of 5 stars, based on 910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

910 reviews

5.0

Jan 8, 2017

Room to grow and more to come

Product manager

Recommend

CEO approval

Business Outlook

Pros

The benefits are amazing and keep getting better. In the new year they added paid holidays and scheduling improvements. The company constantly asks you what they can be doing better and they listen! We will soon have tablets to use instead of desktops and my current showroom is being renovated/updated. The company also offers; $1000 in health insurance discounts when you get your preventative screening done, paid vacation, referal bonuses, tons of sales bonuses, and some very USEFUL training. They only promote from within. I am I very satisfied customer and worker.

Cons

Working nights and weekends can be difficult. That's when everyone is shopping so that's when we want to work most. With the new scheduling improvements we can now take an entire weekend off every few months.

CITY HOME Response

9y

Thank you for taking the time to write a review. We're thrilled to hear that you like our improvements to Holiday Pay and especially our schedule improvements. We want to allow our Associates to earn a great income and still have work/life balance. Keep providing feedback as your voice is definitely heard!

3.0

Dec 19, 2016

Great company, not position

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company as a whole is great. Very family oriented, lots of incentives, and different free events and seminara for employees.

Cons

Extremely high turnover. Cant solve problems effectively due needing to maintain actuve time and calls per hour. Different departments seem against each other. Lack of communication, no one on same page.

CITY HOME Response

9y

Thank you for taking the time to write a review. We pride ourselves on being a family-oriented company focused on providing our Associates and our customers with a great experience. It is a careful balance to maintain short hold times and still provide excellent service, so that's why we have to create standards for active call time/calls per hour. We're always open to feedback and our goal is to continuously improve. I hope that several of our recent changes (based on feedback) have improved interdepartmental communication in your area.

5.0

Dec 14, 2016

Just Hired, But... If what I've seen so far is any indication of things to come...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, Recruiter Amanda R. was super friendly, asked the right questions and was really passionate about the company and her position. I met the store manager and many other employees and I'm super excited to work for them. In fact, this is the most energized I've been in years...

Cons

There aren't any cons I can think of. It made me fill out at least five words in this section.

CITY HOME Response

9y

Thank you for taking the time to write a review. I'm so happy that your hiring and onboarding experience was positive. We've spent a lot of time over the last 1-2 years improving in both of these areas and still make regular tweaks based on new hire feedback. Our goal is for your hiring and onboarding experience to be seamless. We've spent 45+ years building an awesome company and I'm glad you can see that from the very start. I hope your training is also going great. We look forward to providing you with a career where you can grow and excel.

Viewing 805 - 807 of 910 Reviews

Jobs at CITY HOME

WAREHOUSE STOCK PICKER -PM SHIFT - PLANT CITY

WAREHOUSE STOCK PICKER -PM SHIFT - TAMARAC

WAREHOUSE OVERNIGHT PULLING & STAGING - TAMARAC

WAREHOUSE AM SUPPORT - PLANT CITY

WAREHOUSE RECEIVING ASSOCIATE - TAMARAC

CITY HOME

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Room to grow and more to come

Great company, not position

Just Hired, But... If what I've seen so far is any indication of things to come...

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