CITY HOME reviews

4.0

75% would recommend to a friend

(910 total reviews)
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Andrew Koenig

82% approve of CEO

71% positive business outlook

CITY HOME has an employee rating of 4.0 out of 5 stars, based on 910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

910 reviews
1.0
Mar 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Trainer very detailed and good at his job. Co-Workers very nice and respectful

Cons

Money hungry company could care less about the quality of there items or there customers. Rather have escalated calls then assistance on any issue

3.0
Mar 21, 2016

Showroom Manger

Recommend
CEO approval
Business Outlook

Pros

I started working at City Furniture as a MIT ( management in training) about five years ago. I was promoted quickly into the position but have remained in the same position in the last three years. Although I do my best to get promoted, City Furniture only promotes those who are 20 % in sales. Unfortunately not all top performers can be managers but City Furniture always fails to see that. There isn't much growth in this company. In order for one to be a General Manager, someone has to die, quit, or get fired. And that doesn't happen often. I've reached the glass ceiling here and that will happen to anyone who is in the management program. While at City Furniture, though, I did make a lot of money. That is the best PRO of working here.

Cons

The growth in management is minimized unless you're friends with upper management. You will lose all your nights and weekends.

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CITY HOME Response
10y
Thank you for taking the time to post a review. Your feedback is important to us. We want our promotion process to be as transparent as possible and remove perceived favoritism. As a result, we use an approach that evaluates our managers on sales performance AND soft skills. This ensure that our leaders not only have proven performance, but also have the competencies necessary to lead/coach a team. I'd like to explain how promotions are determined.... All of our current General Managers, Regional Managers and VPs get together in a room to discuss each candidate one-by-one to determine who will be promoted. In the time that you've worked for us (the last 5 years), eleven of our current General Managers were promoted into their position with this process. We feel that this process is fair and takes in to account a lot more than just sales performance as soft skills are discussed at length. As we continue to grow as an organization and open additional showrooms, there will be several General Manager positions that become available over the next few years. Stay focused on personal/professional development and your sales performance and I'm confident that you'll have the opportunity to get promoted!
5.0
Feb 25, 2016

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong family focus and understanding of the work life balance needed to be successful in a sales career

Cons

wished I had started with CF sooner

Viewing 826 - 828 of 910 Reviews

Glassdoor has 948 CITY HOME reviews submitted anonymously by CITY HOME employees. Read employee reviews and ratings on Glassdoor to decide if CITY HOME is right for you.