CITY HOME reviews

4.0

75% would recommend to a friend

(910 total reviews)
avatar

Andrew Koenig

82% approve of CEO

71% positive business outlook

CITY HOME has an employee rating of 4.0 out of 5 stars, based on 910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

910 reviews
2.0
Nov 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Co workers are like family & the physical demand is beneficial

Cons

Not enough work & hard work

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CITY HOME Response
3y
Thank you for highlighting our Family Spirit. With the addition of more Distribution Centers and our expansion to new geographical areas, we are transferring Service Technicians from within while ensuring the work load remains fair and equitable.
1.0
Sep 19, 2022
Recommend
CEO approval
Business Outlook

Pros

the pay is great for an entry-level sales job. And some of the events they have for the employees every blue moon are pretty cool that's about it

Cons

For starters, you get paid your commission upon delivery and most items are not available until a few months so your commission checks are scattered. Secondly, micromanaging is unbelievable. They promise you the freedom to work your way but stop you at everything you try to do regardless of how good you are. Any problems with your customer's orders? good luck trying to get a manager to assist you. All they tell you to do is call customer service, and then you have to figure it out on your own when customer service tells you to talk to your manager. The company offers one free weekend a month for good sales associates but when you ask for it, suddenly it's never available due to the store's numbers. You sign up for a job in sales and end up doing account management, customer support, janitorial duties, inventory count, and then sales. Not to mention the overwhelming feeling that you are harassing the customers to add the "services" (warranty) when they stated they didn't want them in the first place. If they didn't add the services your sale doesn't hold weight. I was told to contact previous customers about offers and sales we had going on, who have not had their furniture fixed from delivery drivers carelessly damaging them, or haven't received the items for months. also if any customer decides to not accept the furniture upon delivery, three times for any reason, they fully house (take) that sales commission. Whether it is your fault or not.

1.0
Apr 4, 2022

Avoid this Company

Recommend
CEO approval
Business Outlook

Pros

Pay is pretty competitive Good benefits

Cons

Toxic culture Disrespectful/Dismissive CEO - (Andrew) Inclusion only exists if your white, family, or family friend

Viewing 85 - 87 of 910 Reviews

Glassdoor has 948 CITY HOME reviews submitted anonymously by CITY HOME employees. Read employee reviews and ratings on Glassdoor to decide if CITY HOME is right for you.