Is CITY HOME a good company to work for?

CITY HOME has an overall rating of 3.9 out of 5, based on over 950 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 74% of employees would recommend working at CITY HOME to a friend and 71% have a positive outlook for the business. The best reviews about CITY HOME have been left by employees working as General Manager , Retail Sales Associate and Showroom Manager .

Does CITY HOME pay their employees well?

According to anonymously submitted Glassdoor reviews, CITY HOME employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CITY HOME. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at CITY HOME?

74% of CITY HOME employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CITY HOME 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CITY HOME?

Sales Associate (216) , Sales Representative (28) , Sales (22) , Showroom Manager (22) , Sales Manager (17) , Assistant Manager (14) , Customer Service Representative (14) , Service Technician (14) , Manager (12) , General Manager (10) , Retail Sales Associate (10) , Team Leader (9) , Marketing (8) , Corporate Recruiter (7) , Operations Manager (7)

What are the pros of working at CITY HOME according to real employee reviews?

"Good benefits and team environment" ((in 54 reviews)); "Good Pay and life and Work balance" ((in 52 reviews)); "The culture of City Furniture is great: recognizing and rewarding good performance happens very frequently." ((in 51 reviews)); "Great people and products in showrooms." ((in 43 reviews)); "If you love sales and hunt deals you will make good money" ((in 25 reviews))

What are the cons of working at CITY HOME according to real employee reviews?

"poor Management and lack of development" ((in 40 reviews)); "No work life balance" ((in 31 reviews)); "Long hours on the weekends but needed" ((in 28 reviews)); "Another manager had explained that this was not the first time this individual encountered this issue." ((in 23 reviews)); "Favoritism is huge." ((in 17 reviews))

What are employees saying about CITY HOME layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CITY HOME layoffs and their outlook for job security at CITY HOME in 2026.

What are the top reviewed CITY HOME locations?

Tamarac , Miami , Orlando , Fort Lauderdale , Plant City , Boca Raton , Ocoee , Fort Myers , Naples , West Palm Beach , Sunrise , Doral , Wellington , Hollywood , Clearwater , Miami Gardens , Sawgrass , Hialeah , Pembroke Pines , Stuart , The Villages , Cutler Bay , North Miami , Altamonte Springs , Tampa , Davie , South Florida , North Miami Beach , Pompano Beach , Lady Lake

CITY HOME reviews

3.9

74% would recommend to a friend

(271 total reviews)

Andrew Koenig

81% approve of CEO

71% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

3.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

271 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Oct 16, 2023

Great place to work for a family culture, continuous improvement, and growth opportunities!

Senior corporate counsel, litigation

Recommend

CEO approval

Business Outlook

Pros

City offers an excellent culture within all of the different teams and departments. They have mastered the work-life balance and truly strive to maintain the balance for all employees. The company is extremely transparent with decision making, growth, profits, at all levels of the company. The encourage employees to get involved with charities, internal employee groups, and providing insightful suggestions and pointing out issues and problems. The proactive approach to becoming not just a company that is successful but the focus on making each employee more successful, a better problem solver, and accountable for their own success are a few of the benefits of being part of the City family. another bonus would be the flexibility of remote/hybrid working as City allows associates to be employed while living in another state.

Cons

If I had to point out some flaws, I would say that some workloads are not balanced due to limits on hiring. The company salaries are on the lower end, however, there is more to job satisfaction than just salary and City has great benefits. There seems to be a disconnect from the corporate side to the laborers in the warehouse, which is common given the size of the company and exponential growth in just few years. With this type o growth there are always those that don't like change and there are a few teams who do not like the thought of changes being made, even if for the better.

CITY HOME Response

2y

Thank you for your thorough review. For somebody who hasn't been a full year with the company, your understanding of CITY's operating system is outstanding. Your valuable comments will be passed on through the appropriate channels.

2.0

Oct 11, 2023

Don't get stuck, this is just a job. Fly, you fools!

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Excellent furniture selection and effective marketing bring customers in.

Cons

Lack of support for new talent is evident. Career progression is unlikely. It is possible to earn some money in this organization; however, you will not likely experience significant growth or receive proper training and guidance. The communication within the organization is generally poor. There appears to be a considerable gap between the sales department's bottom producers and the management team. The company's culture is deteriorating as it prioritizes cost-cutting measures over employee incentives. The organization distributes new, unnecessary processes and inadequate training every week to please upper management and justify their salaries.

3.0

Sep 16, 2023

Furniture

Business office manager

Recommend

CEO approval

Business Outlook

Pros

Discount Commission Flexible schedule Easygoing environment Slow pace good for beginners to sales to start

Cons

Stock issues Communication poor Cheap furniture Unorganized Out of date

CITY HOME Response

2y

Thank you for your feedback. We suggest you channel your very valuable input through CITY's Suggestion System and/or through CITY Circles so that you can gain power in becoming part of the solutions.

Viewing 91 - 93 of 271 Reviews

Jobs at CITY HOME

WAREHOUSE CUSTOMER PICKUP - TAMARAC

WAREHOUSE STOCK PICKER (AM SHIFT) - PLANT CITY

VISUAL MERCHANDISING /TRAVEL INSTALL COORDINATOR - PLANT CITY

CAFE AND WINE BAR ASSOCIATE (PART TIME) - BOCA RATON

OUTLET OPERATIONS ASSOCIATE - ASHLEY HIALEAH

CITY HOME

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Great place to work for a family culture, continuous improvement, and growth opportunities!

Don't get stuck, this is just a job. Fly, you fools!

Furniture

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