CITY HOME reviews

4.0

75% would recommend to a friend

(910 total reviews)
avatar

Andrew Koenig

82% approve of CEO

71% positive business outlook

CITY HOME has an employee rating of 4.0 out of 5 stars, based on 910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

910 reviews
1.0
Mar 13, 2018

Customer Service

Recommend
CEO approval
Business Outlook

Pros

it pays once a week

Cons

strict inbound call center environment micro managing with a lot of inconsistencies from management hard to feel valued as employee when performance is the only focus--understand you hired human beings not robots very inflexible work schedule have to wait 1 year for vacation or sick time which is only given on hire date

2.0
Oct 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Cafe, onsite health care center

Cons

There seems to be a lot of favoritism, they don't really allow for you to get up in customer care and ask for help, and I understand the whole purpose of not wanting to disrupt someone else while on the phone, but if i really need help in the moment and don't want to necessarily wait 10-15mins for support, it's hard in that sense, when I started I would get bad looks from some of the older employees and it was a bit intimidating because it's like what have I ever done to them? some upper management act really nice while in front of a large group, but if you want to say hi to them in the hallway they act like you're some stranger in the street, it's very uncomfortable. I noticed the amount of people they were still trying to hire for customer care and it just made me wonder why people are leaving or getting fired, it's a bit scary because there seems like theres no job stability.

5.0
Aug 16, 2017

HR Department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Just want to take a moment and acknowledge an employee at their HR department by the name of Nickey Ellis, I come from a corporate world and I have met a few people like Nickey in my career she was kind she was patient she was extremely professional and very understanding I want to see furniture to know that you have a hardworking person on your team . Congratulations

Cons

Nothing bad to say

avatar
CITY HOME Response
8y
Thank you so much for taking the time to write a review and recognize one of our talented Recruiters. We are very proud of Nickey and have passed on your praises to her. We are happy to have her and you in our team!
Viewing 91 - 93 of 910 Reviews

Glassdoor has 948 CITY HOME reviews submitted anonymously by CITY HOME employees. Read employee reviews and ratings on Glassdoor to decide if CITY HOME is right for you.