CITY HOME reviews

3.9

74% would recommend to a friend

(271 total reviews)
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Andrew Koenig

81% approve of CEO

71% positive business outlook

Reviews by job title

271 reviews

Reviews about "Compensation"

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2.0
Jul 3, 2023

Predatory Culture

Recommend
CEO approval
Business Outlook

Pros

They have some good people working for them who want and deserve respect.

Cons

This company's GOAL is to reach 40% retention FOR A REASON. They preach family values, and all the things the marketing team tells them to say but you won't find any of those values down in the trenches where the work is being done. Down there, they're sending guys out to deliver furniture during a hurricane and actively looking for (and in some cases, fabricating) reasons to write you up so that when the slow season comes, they can call up all the bogus write-ups as a reason to let you go only to do the exact same thing the next year. For instance, I was on light duty after being injured care a careless associate. They made a doctor's appointment for me that gave me 4 minutes to drive 9 miles back to work afterwards. Obviously, I was going to be late getting to work after and they wrote me up twice for that! Wondering why 40% retention is a pipe dream? Try getting to 30% FIRST!!!

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CITY HOME Response
3y
Thank you for your candid review. CITY always strives to lower its Turnover rate. Therefore, we always look to retain our current staff. In addition to competitive salaries, the company offers a wide range of benefits and rewards. You have some valid points that you may want to direct through the appropriate channels. We suggest you contact People Services so that we can look into them further.
1.0
Jul 3, 2023

Terrible

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Commission Nothing else available

Cons

Pay is constantly being lowered, we used to get payed bonuses and they made it impossible for a normal salesperson to get, even the good ones. They are constantly micromanaging you and harassing you to the point of angering you. Everyone is miserable because of how bad the pay is and the terrible environment. There is a reason they have been sued so much

5.0
Jun 19, 2023
Recommend
CEO approval
Business Outlook

Pros

City Furniture is a great team dynamic.

Cons

long hours, salary, 50 hours a week.

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CITY HOME Response
3y
Thank you for having been part of your family and for your positive review.
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