CITY HOME reviews

4.0

75% would recommend to a friend

(910 total reviews)
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Andrew Koenig

82% approve of CEO

72% positive business outlook

CITY HOME has an employee rating of 4.0 out of 5 stars, based on 910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

910 reviews
1.0
Dec 22, 2014

Sales Associate Corporate

Recommend
CEO approval
Business Outlook

Pros

Learn lots of people skills Great way to start your career (if your looking to grow in a manager, interior design or marketing role) or wind down from your career for extra money

Cons

No professional development You compete with managers to make your sales and it effects their support towards you No room for advancement, takes over 10 years to get promoted, seniority feelings and outside friendships with management has a say so in your possibility Office Politics is Very High No 401k match Insurance Premiums High

1.0
Dec 29, 2013
Recommend
CEO approval
Business Outlook

Pros

You don't have to have extensive furniture knowledge to be successful.

Cons

What you do have to be is a telemarketer which is not what I signed on for. First off, they stated an 'average' sales person makes around a 40k a year income with a 401k match, both not true. Truthfully, this is a $10 an hour 'order taker' job with a ZERO 401k match. The average sales person struggles to survive. Every day your scrambling around badgering every customer that walks through the doors for their name, address, phone number, and email. Why? Because City has sales events and demands you relentlessly contact and badger people to come in and purchase. In addition, they micromanage and track your outcome with every customer. Better be a good 'data collector' (another thing I didn't sign on for). On top of that your a commissioned employee, yet your required to work extra hours such as 'bell to bell' a 12 hour day, or 'jump' meaning working on your days off to reach insurmountable impossible sales goals. If you don't make your monthly sales goal no worries, it's just added onto your next months goals. After that if your short, your gone. The 'so called' guaranteed pay is misleading. If your on it for over a couple of weeks missing your commissioned sales goals, it a mere 'guarantee' of termination. This is a straight commission job that's just a complete revolving door. I've worked many sales jobs and this by far was one of the worst ones I've ever had.

1.0
Feb 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits, flexible schedule, good selection of furniture

Cons

Upper Management can be best described as a bunch of pencil pushers that have an agenda to micro-manage you and make you feel watched throughout the day. Experience and skill don't matter as much as favoritism here. Turnover rate is atrocious and it shows. People don't quit store's, they quit people.

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CITY HOME Response
1y
Thank you for taking the time to share your feedback. We appreciate your perspective and are grateful for the time you spent with us. It’s great to hear that you valued our benefits, flexible scheduling, and product selection—those are things we take pride in providing for our team members. We also want to acknowledge your concerns. Your feedback is important to us, and we’ll continue working hard to create an environment where all employees feel supported and motivated to grow. Thank you again for your time with us, and we wish you the best in your future endeavors!
Viewing 103 - 105 of 910 Reviews

Glassdoor has 948 CITY HOME reviews submitted anonymously by CITY HOME employees. Read employee reviews and ratings on Glassdoor to decide if CITY HOME is right for you.