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      CITY HOME

      Engaged Employer

      CITY HOME reviews

      4.0

      75% would recommend to a friend

      (910 total reviews)
      avatar

      Andrew Koenig

      82% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      CITY HOME has an employee rating of 4.0 out of 5 stars, based on 910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      910 reviews
      1.0
      Jan 31, 2026

      Stay away

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good bunch of coworkers here

      Cons

      There was no real leadership. All the higher ups are nepotism or friends of the ceo

      1.0
      Oct 22, 2025

      “Started Strong, Ended with Leadership Disconnect”

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros Remote work flexibility during COVID. Good initial culture emphasizing “servant leadership.” Supportive peers and collaborative environment early on.

      Cons

      Cons Post-COVID leadership changes shifted focus to squeezing productivity rather than supporting employees. Increased micromanagement and pressure for unpaid overtime. Disconnect between stated values and actual practices—“servant leadership” gave way to command-and-control style. Lack of transparency and fairness in workload expectations.

      avatar
      CITY HOME Response
      8mo
      Thank you for sharing your feedback and for your years of service with our Technical Support team. We’re glad you valued our collaborative culture and focus on servant leadership early on. Your feedback regarding leadership alignment, transparency, and support is valuable and will be shared with our teams as we continue to strengthen our culture and ensure our values are reflected in every part of the organization.
      5.0
      Jun 18, 2025

      Fast and professional hiring process

      Spray technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      There’s someone to speak with for step of the process. Management is welcoming and a very well kept environment.

      Cons

      N/A. There are no cons I could sense.

      avatar
      CITY HOME Response
      11mo
      Thank you for your kind words and for being part of the CITY family for over 10 years! We’re so glad you’ve felt supported and welcomed every step of the way. We truly appreciate your dedication!
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      ReviewsCITY HOME reviews

      Glassdoor has 948 CITY HOME reviews submitted anonymously by CITY HOME employees. Read employee reviews and ratings on Glassdoor to decide if CITY HOME is right for you.