CITY HOME reviews

3.9

74% would recommend to a friend

(272 total reviews)
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Andrew Koenig

81% approve of CEO

71% positive business outlook

Reviews by job title

272 reviews

Reviews about "Compensation"

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5.0
Mar 7, 2025

Fun Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great teamwork, family-oriented, fun place

Cons

Some leaders play favoritism, we didn't get 401k match this year due to not meeting our profit goals

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CITY HOME Response
1y
Thank you so much for your thoughtful review and for recognizing the values that make CITY a special place to work. We're truly grateful to have team members like you who appreciate the culture of respect, support, and teamwork we strive to uphold every day. Your feedback helps guide our efforts, and we're excited about what’s ahead as we continue growing together. Thank you for being a valued part of the CITY team!
2.0
Mar 1, 2025
Recommend
CEO approval
Business Outlook

Pros

- Decent commissions. - A lot of great people at the showroom level. - Young company that’s continuing to grow.

Cons

-Micromanagement at every corner. Managers required to video record weekly coaching meeting with associates. - Doctors notes required to use sick time, even excused absences will incur a write up. - Not flexible or understanding when it comes to scheduling. Managers instructed to issue write up for tardiness starting at 1 second late. - All of the corporate management is involved with each other. Either through blood or marriage. Too much nepotism and conflict of interest result in putting the wrong people in the wrong place. - Management would rather watch someone fail in the wrong environment than see them thrive in the correct environment. See’s and calls struggling employees as “defects”. -Company will use holidays as one of your two days off. Example- if your normal days off are Monday, Tuesday, for Thanksgiving they’ll make you work Tuesday since the company is closed Thursday. Giving you 2 days instead of what should be 3 days off. This is a poor tactic to avoid paying holiday pay, and results in your holiday not being a holiday at all. - Managers have no real power. Customer care handles all customer related issues after delivery, and managers are powerless to overturn their poor decisions resulting in angry customers and poor business practices. - The company will protect poor performers IF they check DEI checkboxes. Straight White Men will be hung out to dry, but those who meet the DEI initiatives will be protected even if they lack the skills to adequately perform in their role.

4.0
Feb 13, 2025

Not too shabby

Recommend
CEO approval
Business Outlook

Pros

Commission is decent enough to make 6 figures if your really hustling.

Cons

20 an hour if your sales weren’t delivered in one pay period because you only get payed on delivered goods

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CITY HOME Response
1y
Thank you for sharing your feedback—we truly appreciate your hard work and dedication. Our goal is to provide a total rewards structure that rewards performance while also offering stability, and we’re always looking for ways to improve. Your input is valuable as we explore ways to enhance incentives and support our sales teams. Thanks again for your feedback and for being a part of the team!
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