Is CITY HOME a good company to work for?

CITY HOME has an overall rating of 4.0 out of 5, based on over 948 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 75% of employees would recommend working at CITY HOME to a friend and 72% have a positive outlook for the business. The best reviews about CITY HOME have been left by employees working as General Manager , Retail Sales Associate and Showroom Manager .

Does CITY HOME pay their employees well?

According to anonymously submitted Glassdoor reviews, CITY HOME employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at CITY HOME. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at CITY HOME?

75% of CITY HOME employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CITY HOME 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CITY HOME?

Sales Associate (216) , Sales Representative (28) , Sales (22) , Showroom Manager (22) , Sales Manager (17) , Assistant Manager (14) , Customer Service Representative (14) , Service Technician (14) , Manager (12) , General Manager (10) , Retail Sales Associate (10) , Team Leader (9) , Marketing (8) , Corporate Recruiter (7) , Operations Manager (7)

What are the pros of working at CITY HOME according to real employee reviews?

"Good Pay and life and Work balance" ((in 52 reviews)); "The culture of City Furniture is great: recognizing and rewarding good performance happens very frequently." ((in 49 reviews)); "Great people and products in showrooms." ((in 46 reviews)); "Good benefits and team environment" ((in 43 reviews)); "You can make good money but you will have to work really hard for it." ((in 25 reviews))

What are the cons of working at CITY HOME according to real employee reviews?

"poor Management and lack of development" ((in 40 reviews)); "Long hours on the weekends but needed" ((in 29 reviews)); "Another manager had explained that this was not the first time this individual encountered this issue." ((in 23 reviews)); "Alot of favoritism which i feel happens at any call center, unfortunately." ((in 23 reviews)); "The ceiling or the opportunity to learn is only so high unless you achieve upper management which is extremely competitive." ((in 15 reviews))

What are employees saying about CITY HOME layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CITY HOME layoffs and their outlook for job security at CITY HOME in 2026.

What are the top reviewed CITY HOME locations?

Tamarac , Miami , Orlando , Fort Lauderdale , Boca Raton , Ocoee , Plant City , Fort Myers , Naples , West Palm Beach , Sunrise , Doral , Wellington , Hollywood , Clearwater , Miami Gardens , Sawgrass , Hialeah , Pembroke Pines , Stuart , The Villages , Cutler Bay , North Miami , Altamonte Springs , Tampa , Davie , South Florida , North Miami Beach , Pompano Beach , Lady Lake

CITY HOME reviews

4.0

75% would recommend to a friend

(910 total reviews)

Andrew Koenig

82% approve of CEO

72% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

3.8

Compensation and benefits

CITY HOME has an employee rating of 4.0 out of 5 stars, based on 910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

910 reviews

5.0

Nov 27, 2023

Way to go City!

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Family Oriented business. Puts associate satisfaction at the top of priority list. Believes in core values. Always preaching about safety first to ensure a safe environment so that you leave work the same way you came. Promote within the company. Strives for excellence each and every day. Standards are in place so that everyone can perform there jobs the way it's supposed to be performed. Offer great benefits and 401k plan. The list goes on.

Cons

Nothing really bad I can say about City Furniture other than I invested 16 years of my young life to this miraculous company and got to meet some amazing people throughout my years being here. Keith and Andrew are prime examples of how a business should run and they have a great team behind the scenes to incorporate the core values they set in place.

CITY HOME Response

2y

Thank you for your thorough review and your long tenure of service to the company and what it stands for.

5.0

Nov 27, 2023

Big Rick approved place to thrive at work

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

This company has gone above and beyond my expectations when it comes to family based culture with a rewarding pay structure based on personal performance and a willing to help attitude towards every obstacle. Wish I would have started the first day you opened. Best company I’ve worked for in over 20 years in retail.

Cons

Hard to come up with a con.

CITY HOME Response

2y

Thank you for your review and for being part of our family.

5.0

Nov 27, 2023

City Outlook

Operations manager

Recommend

CEO approval

Business Outlook

Pros

City offers great opportunity for those that are trying to build a career from the ground up. There are plenty of options to grow with the company as long as you are dedicated to the job. City offers a create experience opportunity in all aspects of the retail business.

Cons

A lot of work is put into creating a culture of growth and teamwork, however, sometimes the ideology of our operating system gets forced too much and the state of the business suffers financially as a result.

CITY HOME Response

2y

Thank you for your commitment and contributions to CITY, and for your very valuable insights.

Viewing 256 - 258 of 910 Reviews

Jobs at CITY HOME

WAREHOUSE PM SUPPORT - PLANT CITY

WAREHOUSE AM SUPPORT - PLANT CITY

WAREHOUSE STOCK PICKER -PM SHIFT - PLANT CITY

WAREHOUSE RECEIVING ASSOCIATE - PLANT CITY

FURNITURE UPHOLSTERER

CITY HOME

CITY HOME reviews

Ratings by category

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Way to go City!

Big Rick approved place to thrive at work

City Outlook

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