CNA reviews

3.9

70% would recommend to a friend

(1,299 total reviews)
avatar

Douglas M. Worman

75% approve of CEO

66% positive business outlook

CNA has an employee rating of 3.9 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Oct 27, 2008
Recommend
CEO approval
Business Outlook

Pros

The people at CNA really make going to work an enjoyable experience. There is a good mix between recent college grads and veteran work staff.

Cons

Depending on your interests, working in the IT department of the insurance industry may not be all that exciting.

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

Viewing 307 - 309 of 1,299 Reviews

Glassdoor has 1,637 CNA reviews submitted anonymously by CNA employees. Read employee reviews and ratings on Glassdoor to decide if CNA is right for you.