CNA reviews

3.9

69% would recommend to a friend

(1,297 total reviews)
avatar

Douglas M. Worman

73% approve of CEO

65% positive business outlook

CNA has an employee rating of 3.9 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Dec 21, 2017
Recommend
CEO approval
Business Outlook

Pros

In Dallas, TX the management group is strong and the office group is cohesive. Overall the company is strong financially with good results and bright management. CNA is on a positive track and looking to improve among its peers.

Cons

The IT department is terrible. There is no way to sugar coat it. Gaining access to systems, problem solving issues that arise and working through system changes has been a forgettable experience.

2.0
Mar 24, 2017

Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Slowly evolving into the 21st century with new CEO

Cons

Chubb infiltration at senior and executive levels causing arbitrary cost cutting and job reductions. Pay is mediocre.

1.0
Feb 27, 2017
Recommend
CEO approval
Business Outlook

Pros

I'd say the vacation time is generous...but just about every insurance company offers the same so not really. Nothing stands out as pro compared to other companies I've worked for.

Cons

Absolutely no work/life balance. A complete boys club. Management cares more about filling your pipeline than actually writing business. No recognition for success. Layoffs based on age and salary range (I didn't get laid off but know folks who did in October and the letter they sent out to prove it wasn't based on these qualities didn't supply information about all the employees who were laid off). Outrageous expectations for the number of sales calls completed each month rather than focusing on the quality of calls and allowing time at the desk to do your job. Management talks to employees and agents about former employees in distasteful ways. Very unprofessional.

Viewing 37 - 39 of 1,297 Reviews

Glassdoor has 1,633 CNA reviews submitted anonymously by CNA employees. Read employee reviews and ratings on Glassdoor to decide if CNA is right for you.