CNA reviews

3.9

69% would recommend to a friend

(1,297 total reviews)
avatar

Douglas M. Worman

73% approve of CEO

65% positive business outlook

CNA has an employee rating of 3.9 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

• Benefits are above average. • Military friendly. • Hybrid work environment.

Cons

• Constant restructuring. • Open office plan.

4.0
Jul 3, 2025

Finance/Accounting - Reasonable hours, reasonable pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Pay and benefits are decent - not amazing, but not insulting. - Most divisions mandate 1 day in the office, with only a couple asking for 2. - Most accounting/finance divisions encourage lateral job changes. I have had 3 very different jobs in 7 years, and I know someone who started out as an accountant and 10 years later became an underwriter. You can change careers without changing employers here. - Work-life balance is generally good. Most people work 40-hour weeks at the individual contributor level, with people-managers and up working more. Weekend work is rare for most employees, and most managers don't expect the rank-and-file people to be available outside of normal business hours.

Cons

- No real pay raises without changing jobs or at least job levels, and the pay scale is shrouded in mystery. (That might change since Illinois is requiring pay scales to be listed on even internal positions.) - Performance review process is opaque and the general perception is that it's mostly political. If you happened to be assigned a high-profile project, you will be rated highly. If you did not, you will be rated as "meeting expectations". This affects the amount of the "merit-based" bonuses, which are really just cost-of-living adjustments and do not reflect your performance. Also, the number of people who can be given a rating above "meets expectations" is controlled by the bonus budget, not by employee performance. If a division has 5 stellar performers who knock it out of the park but the budget says only 2 can be rated highly, then 3 of them are getting "meets expectations". - Hotel desks instead of assigned seating. There's no reservation system, either, so it's awkward, especially if multiple teams come in on the same day. Honestly, a desk reservation system would fix 90% of the problem.

Viewing 61 - 63 of 1,297 Reviews

Glassdoor has 1,635 CNA reviews submitted anonymously by CNA employees. Read employee reviews and ratings on Glassdoor to decide if CNA is right for you.