Leadership Sorely Lacking
Pros
There is a hard working body of workers. You might find yourself making a few good friends. Benefits are the usual but health coverage is subpar.
Cons
I worked at CNA for a pretty long time. I finally gave my notice and left. The reasons were numerous but mostly centered around the most over-used word at CNA -- Leadership. Does "Leadership" mean a supervisor who doesn't answer email, a manager who can't respond to a question about a job posting or a director who thinks it's appropriate to email me her goodbye when her desk is less than 10 steps away? I don't think so and neither do the 70 or so others I watched walk out during my time there. There is a great book called The 21 Indispensable Qualities of a Leader. In this book the author, John C. Maxwell, talks about those all too important qualities that great leaders must have. This is an excellent book for those that actually have these qualities to begin with and want to develop them more. Leaders must have CHARACTER. What does that mean? Doing the right things -- always. "Character is more than just talk. Followers do not trust leaders whose character they know to be flawed, and they will not continue following them." Probably one of the reasons why the turnover is so high at CNA. At CNA we wanted leaders to stand up for us but they didn't have the COURAGE. "If you don't have the ability to see when to stand up and the conviction to do it, you'll never be an effective leader." I could go on but the point is this: If you want to join the CNA team think long and hard about whether or not you will be able to stand the frustration that you must endure to work there. Luckily I'm at a company now that does a much better job.
