CNA reviews

3.9

69% would recommend to a friend

(1,297 total reviews)
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Douglas M. Worman

73% approve of CEO

65% positive business outlook

CNA has an employee rating of 3.9 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Mar 3, 2010
Recommend
CEO approval
Business Outlook

Pros

CNA is a company comprised of diversely talented, forward-thinking, positive people. A new CEO from Chubb, Tom Motamed, has increased CNA's growth model to attempt to become the number one commercial carrier in the industry. CNA offers a wonderful benefits package and awards annual bonuses to all employees based on the company's annual monetary performance. CNA is headquartered in downtown Chicago and is close to wonderful restaurants and entertainment when one has to travel into Home Office. Technology is constantly being upgraded with internal employee input, and internal employee communication between departments has been greatly improved after considering employee feedback. I have been promoted several times in a relatively short period of time and find that it is easier to climb the ladder here than at other companies. It is a pay-for-performance mentality, as work should be. Slackers are not tolerated.

Cons

The environment can be stressful, in that it is such a highly charged pay-for-performance culture. There is a lot of red tape to make claims decisions. There are a lot of policies and procedures in place to orchestrate business...so much so it can be difficult to get an adjusting job done.

1.0
Jan 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Long history and a broad reach for broker customers. Some great colleagues.

Cons

Newer Canadian EO is devoid of EQ and comes across as socially inept in this regard. This shortcoming manifests in ways that emasculate his direct reports and at times his own customers. Draconian management style.

1.0
Oct 19, 2020
Recommend
CEO approval
Business Outlook

Pros

9% pension to you free Underwriters will help you if you keep it hidden from your office manager

Cons

Management will bully you and havent a clue on what the job requires. Lack of progression - No job opps Managers will talk about you behind your back Will make you turn your personal phone into a work one. No training guides - if you mess it up its your fault Will hire from outside the company not inside.

Viewing 1177 - 1179 of 1,297 Reviews

Glassdoor has 1,635 CNA reviews submitted anonymously by CNA employees. Read employee reviews and ratings on Glassdoor to decide if CNA is right for you.