Does COS pay their employees well?

According to anonymously submitted Glassdoor reviews, COS employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at COS. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at COS?

49% of COS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COS 3.2 out of 5 for work life balance, 3.3 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at COS?

Sales Advisor (119) , Sales Associate (93) , Sales Ambassador (45) , Sales Assistant (35) , Part-time Sales Advisor (31) , Floor Manager (21) , Visual Merchandiser (17) , Vendeur (12) , Department Manager (11) , Retail Sales Associate (11) , Store Manager (11) , Part Time Sales Associate (9) , Manager (7) , Retail Sales Assistant (7) , Sales (6)

What are the pros of working at COS according to real employee reviews?

"Colleagues are friendly" ((in 27 reviews)); "Great people to work with on the floor" ((in 23 reviews)); "And great benefits." ((in 18 reviews)); "The training is good if you are in management." ((in 14 reviews)); "Healthy work environment" ((in 10 reviews))

What are the cons of working at COS according to real employee reviews?

"Poor management and under staffed" ((in 58 reviews)); "Not a lot of room to grow and low pay." ((in 50 reviews)); "Low salary for all management levels considering the many responsibilities and the extremely demanding and conflictive customers." ((in 43 reviews)); "managers are rude with no point" ((in 19 reviews)); "Poor communication between the area team and store teams" ((in 10 reviews))

What are the top reviewed COS locations?

New York , Los Angeles , Chicago , Beverly Hills , Boston , Washington , Costa Mesa , King of Prussia , Austin , Century City , SoHo , Brooklyn , Houston , Santa Ana , Buckhead , Fountain Valley , Aventura , Norway

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COS

Part of H&M Group

COS reviews

3.3

49% would recommend to a friend

(629 total reviews)

Helena Helmersson

41% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

COS has an employee rating of 3.3 out of 5 stars, based on 629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COS employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

629 reviews

4.0

Nov 10, 2025

Cos in store

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Beautiful place to work and great energy

Cons

Pretty full of small rules and habits

4.0

Nov 3, 2025

Lovely team

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Lovely team Good discount Enjoyed working here

Cons

Higher management aren’t the best

4.0

Oct 31, 2025

Great team but upper management can be abit...

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

free meals at time great team

Cons

micromanaging cannot use your phone at all

Viewing 25 - 27 of 629 Reviews

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