Is COUNTRY Financial a good company to work for?

COUNTRY Financial has an overall rating of 3.8 out of 5, based on over 1,066 reviews left anonymously by employees. This rating has been stable over the past 12 months. 72% of employees would recommend working at COUNTRY Financial to a friend and 67% have a positive outlook for the business. The best reviews about COUNTRY Financial have been left by employees working as Intern , Claims Representative and Administrative Assistant .

Does COUNTRY Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, COUNTRY Financial employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at COUNTRY Financial. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at COUNTRY Financial?

72% of COUNTRY Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COUNTRY Financial 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at COUNTRY Financial?

Financial Representative (140) , Insurance Agent (71) , Customer Service Representative (21) , Intern (20) , Claims Adjuster (15) , Administrative Assistant (11) , Claims Representative (11) , Billing Specialist (10) , Financial Advisor (10) , Licensed Insurance Agent (9) , Manager (9) , Agent (8) , Associate Agent (8) , Client Service Representative (8) , Software Developer (8)

What are the pros of working at COUNTRY Financial according to real employee reviews?

"Great people and outstanding support." ((in 93 reviews)); "The benefits are good in this days dn age and the environment they try to cultivate is one that is helpful" ((in 55 reviews)); "Good pay and experience." ((in 46 reviews)); "Friendly and training is good" ((in 36 reviews)); "base salary and optional medical" ((in 32 reviews))

What are the cons of working at COUNTRY Financial according to real employee reviews?

"My manager shows up 2 days a week, and leaves after about 3 hours." ((in 16 reviews)); "low commissions and no contingency bonuses at year end for profitability" ((in 13 reviews)); "Awful upper management, pushing unrealistic metrics, typical call center issues being a completely phone" ((in 8 reviews)); "Lacks Diversity" ((in 5 reviews)); "It is not a well known insurance company in our area." ((in 5 reviews))

What are employees saying about COUNTRY Financial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COUNTRY Financial layoffs and their outlook for job security at COUNTRY Financial in 2026.

What are the top reviewed COUNTRY Financial locations?

Bloomington , Chicago , Alpharetta , Atlanta , Champaign , Portland , Minneapolis , Normal , Kansas City , Phoenix , Saint Louis , Tacoma , Salem , Arden Hills , Denver , Las Vegas , Seattle , Aurora , Madison , Tucson , Saint Paul , Albany , Reno , Vancouver , Beaverton , Tualatin , Huntsville , Geneva , Naperville , Orland Park

COUNTRY Financial reviews

3.8

72% would recommend to a friend

(903 total reviews)

Jim Jacobs

84% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

COUNTRY Financial has an employee rating of 3.8 out of 5 stars, based on 903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COUNTRY Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

903 reviews

3.0

Apr 9, 2014

A great company when I started, but since their new CEO came on board they are going down hill fast

Claim representative

Recommend

CEO approval

Business Outlook

Pros

Salary is great. There are opportunities for advancement and endless opportunities for continuing education if you are looking to obtain certifications. They also offer a decent tuition reimbursement program.

Cons

Since the new CEO came on board the company has started going down hill. There are departments being closed in many areas of the company. The company is consolidating the work so that the jobs of the eliminated departments are being put onto other departments to handle in addition to their current duties, thus increasing the work load without hiring additional employees. This has resulted in increasingly poor customer service throughout the company. There is also a 'good old boy' mentality in many areas of the company. If you are friendly with the right people, you can go very far. If you aren't much for 'schmoozing', the odds are not in your favor.

1.0

Apr 9, 2014

Welcome to the Country financial hunger games!

Agency administrative assistant

Recommend

CEO approval

Business Outlook

Pros

There are no pros

Cons

no room for advancement Corporate life=miserable life pay increase (if any) is humorous only friends of management or head honchos get ahead Their motto- a bad hire is better than no hire

3.0

Apr 8, 2014

A solid insurance company!

Financial representative

Recommend

CEO approval

Business Outlook

Pros

Country has a excellent training program for new agents. Country offers a base salary helping new agents get established. The support of the home office, the claim's department and underwriting is a huge asset for the agents.

Cons

It is very difficult to find a work-life balance in this job. The emphasis for new agents is sales. However, there is a lot of service work that eats into servicing current clients. This becomes more evident as your business grows. There is not enough agent support staff for new agents. It is a great way to learn the business, but it takes away from sales which new agents are measured.

Viewing 784 - 786 of 903 Reviews

Jobs at COUNTRY Financial

Insurance Customer Service Rep

Insurance Agency Customer Service Rep

Insurance Customer Service Representative

Office Assistant- Insurance Agency