CPI Card Group reviews

3.5

65% would recommend to a friend

(242 total reviews)

John Lowe

87% approve of CEO

62% positive business outlook

CPI Card Group has an employee rating of 3.5 out of 5 stars, based on 242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CPI Card Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

242 reviews
4.0
Sep 12, 2018
Recommend
CEO approval
Business Outlook

Pros

minimal foot patrols, if you want to pursue additional training and education manager is supportive

Cons

isolated from others (especially at night), mostly observe and report, officers that don't do the right things aren't always held accountable, no equipment provided (handcuffs, OC, baton, ect.)

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CPI Card Group Response
7y
Thank you for your response. CPI takes the security of its building and employees very seriously. We are very appreciative of our security staff and our glad you found opportunities for training and development. We are constantly working on improving communication across our company and ensure employees have the tools they need for their jobs. Thanks again for the feedback.
4.0
Aug 6, 2018

Anon

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, interesting tech, good people to work with.

Cons

Compensation was a little below market. Sometimes the hours were too long.

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CPI Card Group Response
7y
Thank you for taking the time to leave us a review. We appreciate the feedback. We feel that we have amazing employees as well! I am happy to announce that CPI raised the starting rates for many of its production roles in the US. Please keep us in mind if you are searching in the near future.
1.0
Jul 14, 2018

You are a number with mileage

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay checks were always cashed

Cons

The most toxic environment I’ve ever experienced in my entire adult life. From the top to the bottom, there is active backstabbing, throwing others under the bus, and an overall culture of blame. If someone tries to help remove this toxic, blame ridden culture, they are either fired or forced out. CPI likes this culture and makes no moves to change it. There is no work life balance. The expectation is that you will always be on-call for any reason. If you have a vacation, you better be prepared to come back at a moment’s notice. Addressing this topic with anyone typically results in the answer “well, that’s a part of the job.” There is no willingness to change. Ethics are not present at CPI. Everything from employee disciplinary actions to business decisions are focused through a lens that is the opposite of “do what is right” and feel shady at best. You will be told that there is a high ethical standard at CPI, but witness the exact opposite day to day. The willingness to do what is right is not present. Your health and well being mean nothing. The revolving door of talent is positioned as “they weren’t strong enough” when CPI is positioning the cycling of talent out the door. They don’t want to hear about improvement to the organization in order to reduce turn over. The responses from CPI here follow a format. One that says they provide resources and honor feedback. They don’t. Don’t be fooled. You are a number with mileage, and they will run you until you are worth nothing.

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CPI Card Group Response
7y
Thank for taking the time to leave your feedback. CPI Card Group takes these reviews very seriously and reviews our Glass door account every week. We value all feedback and continue to find ways to continuously improve. We appreciate the contributions of all of our employees. As mentioned in prior responses, CPI has multiple channels for addressing concerns including direct supervisor, human resources and an anonymous on-line system. Information on accessing the anonymous online system is posted publically at all of our facilities.
Viewing 190 - 192 of 242 Reviews

Glassdoor has 254 CPI Card Group reviews submitted anonymously by CPI Card Group employees. Read employee reviews and ratings on Glassdoor to decide if CPI Card Group is right for you.