CROSSMARK reviews

2.9

39% would recommend to a friend

(2,833 total reviews)
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Brian Wynne

42% approve of CEO

30% positive business outlook

CROSSMARK has an employee rating of 2.9 out of 5 stars, based on 2,833 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CROSSMARK employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
2.0
May 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Higher hourly wage compared to most companies.

Cons

Completely disorganized. They service several different retailers so there is always a lot of work, but the way they assign the territories is a complete mess. There are several reps in each area and each rep has a few assigned stores for each retailer. Because of the way this is set up, in addition to the website where reps access the jobs, it is difficult to keep track of what jobs need to be done for each week. The project dates are all over the place and there is no way to organize them in a way that makes it easy to determine. They have a lot of projects where they send materials to your house, which you will often receive only a couple days before the due date. For that reason, you are always backtracking and running in circles trying to get things done. Mileage and print reimbursement is a joke. They only reimburse at 27 cents per mile between stores, and 6 cents per page for printing so you will pay out of pocket for printing and gas. When you enter your drive time and mileage in your timesheet, the system rearranges your stores for the day in a way to where they pay the least amount possible and while you can manually adjust the calculations for drive time, there is no way to adjust your actual mileage so you also lose a lot of money that way. So even though they pay higher hourly rate than most other companies, considering what you end up paying out of pocket for gas and printing, the overall compensation is actually a lot less. My paychecks are often just enough to cover my gas cost to get to work each week, with very little, if any, money left over for anything else. The training is done online for the most part and when you are finished, there is no way to print or refer back to any of the training materials, so if you can't remember it all, then you are out of luck. The employee website and apps are a complete mess. You have a different app or link for everything you need to do rather than just having everything in one place which makes everything take way longer than it should. You will only get around 10-15 hours each week, but you will find that between your actual work hours, plus checking and reading the 4-5 emails they send out DAILY, plus the time you spend printing and downloading instructions, etc, this job will take up your entire week, leaving no room to get anything else done.

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CROSSMARK Response
8y
Thank you for providing that detailed feedback.
3.0
Apr 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. For the most part you set your own days and hours. Weekly pay check.

Cons

Not enough work to support even a 20 hr work week.

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CROSSMARK Response
8y
We're glad you are loving your role and the flexibility that comes with the scheduling!
Viewing 64 - 66 of 2,833 Reviews

Glassdoor has 2,964 CROSSMARK reviews submitted anonymously by CROSSMARK employees. Read employee reviews and ratings on Glassdoor to decide if CROSSMARK is right for you.