CROSSMARK reviews

3.0

40% would recommend to a friend

(2,824 total reviews)
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Brian Wynne

44% approve of CEO

31% positive business outlook

CROSSMARK has an employee rating of 3.0 out of 5 stars, based on 2,824 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CROSSMARK employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Oct 14, 2017

Keep Looking!

Recommend
CEO approval
Business Outlook

Pros

It's a job. You get paid. The management acts like they really care about you and take an interest in your well being. If you've never had a real job you think this is really great!

Cons

Crossmark was the first of what I call - not real jobs. Real jobs have full time employees and pay a living wage with a real benefits package. They don't do any of those things. As many people as possible are part time, $10 hour with a benefits program that is not really even a basic plan. Crossmark sold all of the companies a way to take real jobs away and replace them with - not real jobs in the sense that everyone from the out-sourcing companies, to the upper management at Crossmark all come out with a good deal except the employees who do all the work. It's disgraceful!

1.0
Jan 27, 2023
Recommend
CEO approval
Business Outlook

Pros

None except for the somewhat flexible schedule.

Cons

Low pay, no raises. I was part of the LMS/Crossmark merger, I have been working this job for almost 5 years with a total of 20 years retail experience. I have only ever received ONE raise in that time, and it was .15 cents! I am now making $10.15/hr, only 5 cents over minimum wage in my area while new hires with the company are starting at $12 or higher plus a hiring bonus. HR tells me, if I want a raise to ask my manager. My manager told my Crossmark does not have a raise process and if I want a better paying job go get one. What kind of treatment is that? Then they wonder why you aren't willing to pick up extra work outside of your area, not worth my time at the low wage and all the extra time and gas money spent driving around! Some of the actual work is easy but mostly it is tedious and frustrating, especially when you are being UNDERPAID! Basically doing the work of the store employees who are making at least $5 more per hour than you. Other merch companies pay better. Crossmark is horrible.

1.0
Jun 27, 2019
Recommend
CEO approval
Business Outlook

Pros

They suck at everything so you can look good by doing anything well.

Cons

Culture. I personally witnessed and reported unethical and straight up illegal behaviors. I also was viciously sexually harassed, documented, reported and then my position was magically erased within a couple of months of the report.

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CROSSMARK Response
6y
Thank you for taking the time to provide your thoughts. Our company does not tolerate illegal harassment in any form. We want to address the issues you've raised. Please send an email outlining the situation to our Human Resources department. If you prefer, please provide us with a contact number and we’ll have an HR representative reach out to you. Thank you!
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