CROSSMARK reviews

2.9

37% would recommend to a friend

(2,833 total reviews)
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Brian Wynne

42% approve of CEO

30% positive business outlook

CROSSMARK has an employee rating of 2.9 out of 5 stars, based on 2,833 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CROSSMARK employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Feb 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Currently, The only pro I can think of is the ability to work from home due to the pandemic. However, the old laptops they provide work half of the time.

Cons

Terrible management. Crossmark promotes people who actually stay and move them into management positions even though they have NO management experience. HR is also a joke, they do absolutely nothing with complaints. Also, average work week is around 70 hours. CROSSMARK does not reward its employees: bonuses haven’t been paid out in years, benefits are terrible and they finally brought back the 401K option- which is a joke.

2.0
Nov 24, 2020

They are shady on their OT pay.

Recommend
CEO approval
Business Outlook

Pros

Be your own boss. Work your own hours.

Cons

Little pay for a lot of work. Company has a shady policy when it comes to OT pay. As seen by this excerpt from a pay stub. For hourly paid non-exempt employees: All hours worked are first paid and reflected at your “regular” rate of pay. If any hours worked are eligible for overtime pay at either time-and-a-half (1.5x) or double-time (2.0x), these overtime hours receive an additional premium at .5 or 1.0 of the “regular” rate of pay as applicable. If you earn only one hourly rate of pay during the workweek, the “regular” rate of pay IS the hourly rate. If you were paid at more than one hourly rate during the workweek, then your “regular” rate for purposes of calculating overtime premium rates is a weighted average, determined by dividing your total earnings for the workweek by the total hours you worked during the workweek. Additional information regarding the calculation of overtime may be found on CROSSMARKConnect: CROSSMARKConnect -> Knowledge -> Associate Matters -> Payroll -> United States -> Overtime Calculation Pay is not enough for the work "required." Constant emails about "goals" that are not outlined and no compensation for reaching said "goals," so my assumption is the managers are receiving some sort of bonus when their team makes a goal but that bonus is not passed down to the team.

Viewing 94 - 96 of 2,833 Reviews

Glassdoor has 2,964 CROSSMARK reviews submitted anonymously by CROSSMARK employees. Read employee reviews and ratings on Glassdoor to decide if CROSSMARK is right for you.