CROSSMARK reviews

2.9

34% would recommend to a friend

(2,834 total reviews)
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Brian Wynne

44% approve of CEO

31% positive business outlook

CROSSMARK has an employee rating of 2.9 out of 5 stars, based on 2,834 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CROSSMARK employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
4.0
Apr 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Nice side job if you want to supplement a full-time job, or if you only need to work a couple days a week. Pretty easy, straight-forward job, unless you are unlucky and get a cooking demo where you feature 4-6 products. People are usually really nice to you because you are feeding them, and it can be fun to interact with customers if you are a people person. It can be really rewarding to make a sale, but if you don't think you would care about making a sale or want to try to sell something then don't take this job.

Cons

I don't know why, but Crossmark continues to give people events where they have to try and sell a bunch of products at once. In my opinion this does not work as well as single product event, and is just super stressful. Get it together Crossmark! Customers can kind of be annoying and rude at times when they don't care what you are serving and just want to eat, but that will happen anywhere. Just have to let there rudeness roll off of you. You will be expected to use sales techniques and greet, tell and sell to every customer, which can be overwhelming at times when you are trying to cook and prepare samples at the same time. Sales goals can be outlandish, so don't expect to always reach them. Standing on your feet in one place for 6 hours can sometimes be difficult, so make sure to invest in good shoes and be in ok physical shape. If you are looking into this job be aware that the amount of hours you get from week to week are not consistent, because it depends on how many vendors purchase events, and if you have a nice manager, they will try to be fair and spread out hours evenly. You will get more hours if you try for a lead position, but it probably will still be part time. The low hours are what people complain about the most, but it is why I picked the job.

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CROSSMARK Response
10y
Thank you for taking the time to provide your thoughts - we will be sure to pass it along to the proper leadership teams!
1.0
Feb 18, 2016

Event Specialist/PT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get slightly above minimum wage. Talk to people all day if that's what you enjoy. Sometimes you can sneak samples if your coworkers are cool. (Usually worked with retired/elderly folk) sometimes you get to travel.

Cons

You're lucky if you get to work anything other than a Saturday when it's not the holiday season. Sometimes the manuals/sales plans were halfhazardly put together so you have to figure out your own selling points to push sales for the product. You don't get raises or bonuses. You always get asked where items in the store are located. If you're socially and politically conscious you will feel like a total sham when you're forced to sell and talk up a product when you disagree with their company's means of production (think Tyson, Smithfield, etc.) basically if you're a millennial/progressive be prepared to die a little on the inside at your new Dead End Job! :)

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CROSSMARK Response
10y
Thank you for providing your candid feedback.
1.0
Jan 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Before they changed their current system and fired half their employees it was a fine working experience, but since that change there are no pros.

Cons

Payroll will miss half your time constantly. Upper management is non existent, you are nothing to them. It's all automated emails, none of the management will even reply to emails or calls. They promise a minimum of 20 hours a week and they only give you four. They do not care about their employees. You are just a number to them. They will waste countless resources to send you the materials you need for your job, but they almost never send you the right ones. It's no wonder this company has been in decline since April.

Viewing 247 - 249 of 2,834 Reviews

Glassdoor has 2,965 CROSSMARK reviews submitted anonymously by CROSSMARK employees. Read employee reviews and ratings on Glassdoor to decide if CROSSMARK is right for you.