CROSSMARK reviews

The move to the Axis (Gigwalk based) scheduling system has stripped the retail reps of their humanity. You are not guaranteed any work at all, yet you are required to perform all tasks assigned to you and are forbidden from opting out without getting approval from your supervisor. No other merchandising company I work for treats their employees like this. All of the others allow you to un-assign yourself from a project if you wish (without having to give a reason) or they present the open projects and allow you to apply for them. My current Crossmark supervisor sends out several emails a day reviewing the progress on assigned tasks and can't understand why the "team" always falls below the goal (usually 95% to 100%) of assigned tasks, not realizing that we, as part-time employees, have other part-time jobs (all of mine pay better) that take priority over the Draconian system that Crossmark uses. The old system (Sales Trak) was much better from a retail rep standpoint as you had some control over the assignments that you worked. Forcing someone who doesn't want to deal with certain types of merchandising tasks (I refuse to do any "selling" unless I'm getting a commission of some sort) when another rep may excel at and enjoy that type of work makes absolutely no sense to me at all.

The one thing that really really sucks? No raises. I was really hoping we get reviews and raises, it kind of takes away the motivation to make sure you are doing an excellent job. Sometimes management also never gets back to you once you've contacted them with an actual important question. In fact, they seem to only reply or contact you when they are under fire/pressure from their managers.