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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,517 total reviews)
avatar

Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits are good if you are full time, co workers are wonderful and hard working

Cons

Executive Leadership needs to be REVAMPED. New Leadership structure is in the right direction but why hire all these manager that dont know squat about our industry or business and they are trying to turn us into a retail store. WE ARE A MEMBERSHIP ORGANIZATION not WALGREENS! HIGH TURNOVER! if your looking for a long term career dont look to CSAA, they are moving toward hiring all part timers to avoid paying benefits and good salaries. Central Valley employees took the hardest hit. We were given managers that have no idea of the concept of our business. The company is highly geared toward Gay and Lesbian, Bi sexual or transgendered so if you fit that catagory your in good, more power to you. Get everything you can while they are catering to that group. We used to be the most caring member service organization out there. Now all management thinks about is finding new ways to take the dollar out of the members hands. shame shame shame on all of them!

2.0
Mar 27, 2010

CSAA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people who work hard and try. Leadership wants to empower frontline.

Cons

too many silos. Departments don't work together. Poor leadership in systems and planning. Wants to empower frontline employees but provides no true help. Empowerment without consideration to doing the right or legal thing is BAD! Stop forgetting the backoffice and just moving work to that area. Moving the work away from the frontline does not solve what's causing the problem.

1.0
Mar 17, 2010

senior Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Back in the day, this was the best company to work for. Now, NOT AT ALL.

Cons

Senior Mgmt has no clue what this company really needs. The continually make business decisions based on consultants from the outside. They need to listen to their front line employees.

Viewing 1381 - 1383 of 1,517 Reviews

Glassdoor has 1,707 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.