CSAA Insurance Group, a AAA Insurer reviews

Management STINKS! Promises made & then reversed at the first opportunity, and of course you are the last to know. No loyalty to long-term employees. Working those left to the bone, and setting us up to fail. There is no possible way to do the work they're asking for the way the customer should be able to have it done. That enables the company to deny raises, bonuses, etc. Hopefully I'm on my way out soon - I would NOT recommend this company to anyone who cares about what they do. You will not be able to do the job the way it should be done.

Change is the mantra, but is not a discipline. There is no commitment to implementing change. It seems that as soon as one change initiative is announced, senior management are on their way to designing another change initiative that is 180 degrees from the previous. Senior management believes they know best as manage as if they were the parents rather than partners with the employees.