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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,516 total reviews)
avatar

Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Mar 1, 2022

Money driven

Recommend
CEO approval
Business Outlook

Pros

This was my first job involving insurance and a lot of the time, it didn’t seem like consumers were top priority. When prices would rise, they would tell us to say, “we’re due for an increase.” There wasn’t much wiggle room to satisfy the consumer. Then those consumers get angry, and take it out on you. It was just too stressful and nothing made it worth it.

Cons

I didn’t notice a lot of opportunities for progression in the company. My customer survey average was high consistently and all it got me was paper certificates that were put in the trash

avatar
CSAA Insurance Group, a AAA Insurer Response
4y
Thank you for taking the time to leave a review. We are disappointed to hear that you felt this way while working with us. We continually challenge ourselves to improve our ways of serving members and our associates. We are always looking for opportunities to improve. Please reach out to HR if you are still available to do so.
3.0
Feb 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Good work culture and balanced life

Cons

Build better management policies for employee

avatar
CSAA Insurance Group, a AAA Insurer Response
4y
Thank you for taking the time to leave a review, along with your feedback. It is our hope that CSAA will be a place where all associates can grow and reach new heights along with us. As a company, we strive to provide a supportive, positive, and safe work environment for our associates. We are always looking for opportunities to improve and learn more, please feel free to contact your Human Resources representative to discuss your concerns in more detail.
5.0
Oct 15, 2021

Good salary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely healthy work environment . Very qualified mangement

Cons

No cons.Every things very good

Viewing 1453 - 1455 of 1,516 Reviews

Glassdoor has 1,706 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.