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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      3.6

      63% would recommend to a friend

      (1,516 total reviews)
      avatar

      Mike Zukerman

      75% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      2K reviews
      4.0
      Dec 31, 2008

      AAA Pays my Bills - and some hefty ones, at that!

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      For all the constant restructure & management incompetance, I can't say my 10+ yrs with AAA have served me wrong. Each frustrating comp-plan change eventually leads to more $ in my pocket...so, I guess I can't complain.

      Cons

      My support staff is non-existant & my Mangement knows NOTHING! Somehow, they find a way to pay these people a pretty decent salary, yet I'm the one teaching them how to 'lead' the way? They don't even know how to use the Software let alone assist me in any way!

      1.0
      Dec 31, 2008

      "Employee Empowerment" is just a buzzword at CSAA

      Business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can't think of a single reason to recommend CSAA as an employer. Nineteen years ago when I was hired at CSAA, they had a strong reputation for their dedication and support of the employees. The current senior management has made every effort to destroy that reputation. That may be their only success, as the constant reorganizations and layoffs as created an environment where employee morale is at the lowest it could be.

      Cons

      Constant reorganizations, involentary layoffs of tenured employees, and purposely neutral proformance reviews to limit salary increases. Also, the reorganizations and layoffs are structured in a way to eliminate tenured employees so they can be replaced with lower salaried employees.

      2.0
      Dec 31, 2008

      hmph

      Ers hds
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay for skill sets. Good benefits. Great retirement. In my line of work there was very flexible scheduling. Endless opportunity for movement within the company if you're a favorite.

      Cons

      It seems the most qualified employees were the least appreciated. A lot of time senior management played favorites at the detriment of the company. If management decided they didn't like you, there was zero opportunity for growth,promotion, or even additional training for existing position. The resources seemed terribly mismanaged and the well being of the employees was pretty much never taken into consideration when making larger decisions. CSAA constantly pats itself on the back for being a responsible corporation and caring for its employees. Indeed for things like benefits, salary, time off, etc, AAA was excellent, but toward the end of my time at the company, I felt sick to my stomach everytime I went into work. The morale was horrible. I saw the talents of wonderful employess get wasted and I saw people promoted and transferred to better locations who didn't deserve it and who didn't have half the skill sets that those who had been passed up had.

      Viewing 1462 - 1464 of 1,516 Reviews
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      ReviewsCSAA Insurance Group, a AAA Insurer reviews

      Glassdoor has 1,706 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.