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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      3.6

      63% would recommend to a friend

      (1,516 total reviews)
      avatar

      Mike Zukerman

      75% approve of CEO

      61% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Work/Life balance

      3.5

      Senior management

      3.3

      Career opportunities

      CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Oct 28, 2010

      AAA NCNU

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers many EE benefits and company pays well.

      Cons

      Continued reorganization affects EE moral and job advancement

      3.0
      Sep 14, 2010

      Employees are great to work with. Technology needs to be updateed.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The employees work hard to deliver good customer service, collaborate with work load and job knowledge. Supervisors are knowledgeable.

      Cons

      The company needs to update their technology. There are too many platforms. Adobe PDF cannot be updated because it conflicts with Correspondence Desktop.

      4.0
      Mar 15, 2010

      Encouraged 25 year AAA Employee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The overall change in direction in the last year, I believe AAA is doing the right things to get us back on track. I am seeing more decisions being placed with frontline employees and much of the fear around two years ago is gone. Communication has improved and I'm seeing less siloed behavior. Still lots of work to do, I would like to hear from others who feel we are making some progress.

      Cons

      Several organizational changes in last few years, we need to see some stability. Systems in general, wasted $$ on technology that doesn't work. Work going on in this area so we need to deliver something that makes it easier for us to provide service.

      Viewing 1498 - 1500 of 1,516 Reviews
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      ReviewsCSAA Insurance Group, a AAA Insurer reviews

      Glassdoor has 1,706 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.