Is CSC a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at CSC have rated their employer with 2.8 out of 5 stars in 23 Glassdoor reviews. This is a lower than average score with the overall rating of CSC employees being 2.9 out of 5 stars. Search open Customer Service Representative Jobs at CSC now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at CSC .

Does CSC pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at CSC with 3.0 out of 5 stars based on 23 anonymously submitted employee reviews. This is 10.5% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at CSC.

What are the top reviewed jobs at CSC?

Software Engineer (208) , Senior Software Engineer (155) , Project Manager (146) , Senior Consultant (133) , Business Analyst (98) , Consultant (81) , Programme Analyst (79) , Systems Administrator (76) , Manager (66) , Associate Software Engineer (62) , Applications Developer (51) , Systems Engineer (49) , Director (48) , Senior Manager (48) , Principal Consultant (43)

What are the pros of working at CSC according to real employee reviews?

"I am able to work remotely when needed and there if a good work/life balance." ((in 435 reviews)); "Great people and in the past they took care of their people perhaps to a fault." ((in 351 reviews)); "Benefits were good at the time (around 2003) and # of sick days were generous." ((in 231 reviews)); "work culture is good and satisfactory" ((in 173 reviews)); "Flexible work timings, work from home" ((in 165 reviews))

What are the cons of working at CSC according to real employee reviews?

"Poor management who were continually obsessed with the "bottom line" rather than what was needed." ((in 438 reviews)); "low salary no bonus no salary increase no company phone no fixed phone no corporate event no goof coffee no milk......" ((in 228 reviews)); "Managers have nil technical skills." ((in 158 reviews)); "screw the employees; no training; aloof/unfriendly management; very much a daily grind; implementation of policy subject to manager whim; non" ((in 137 reviews)); "Frequent layoffs of personnel as the company constantly reorganizes to reduce it's cost structure." ((in 104 reviews))

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CSC

Now known as DXC Technology

CSC Customer Service Representative reviews

2.8

45% would recommend to a friend

(23 total reviews)

Mike Lawrie

32% approve of CEO

26% positive business outlook

Ratings by category

5.0

Diversity & inclusion

3.0

Compensation and benefits

2.9

Culture & values

2.9

Work/Life balance

2.5

Senior management

2.5

Career opportunities

Customer Service Representative employees have rated CSC with 2.8 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. CSC is rated 27% below average by Customer Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

23 reviews

2.0

Oct 27, 2013

Good only as start job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

International environment, place to learn

Cons

noisy open space, lot of pressure, emphasis on quantity, not quality of work

1.0

Oct 24, 2013

The worst company ever

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

international environment, relative flexible working, appropriate salary

Cons

rude and aggressive colleagues commenting on somebody's hygiene, unprofessional aproach of management and more senior stuff, stress related work, no motivation for developing personal's skills, poor organisation and lack of information given to employees, no training given to the new comers

3.0

Sep 9, 2013

My time here has been quite an experience.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It's a job that I am glad to have in this economy.

Cons

The usual gossip and office favoritism.

Viewing 16 - 18 of 23 Reviews

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CSC

CSC Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good only as start job

The worst company ever

My time here has been quite an experience.

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