Is CSC a good company to work for as a Service Delivery Manager?

Service Delivery Manager professionals working at CSC have rated their employer with 2.5 out of 5 stars in 27 Glassdoor reviews. This is a lower than average score with the overall rating of CSC employees being 2.9 out of 5 stars. Search open Service Delivery Manager Jobs at CSC now and start preparing for your job interview by browsing frequently asked Service Delivery Manager interview questions at CSC .

Does CSC pay Service Delivery Manager employees well?

Service Delivery Manager professionals rate their compensation and benefits at CSC with 2.3 out of 5 stars based on 27 anonymously submitted employee reviews. This is 16% worse than the company average rating for salary and benefits. Find out more about Service Delivery Manager salaries at CSC.

How happy are Service Delivery Manager professionals working at CSC?

28% of Service Delivery Manager employees at CSC would recommend their employer to a friend. This rating has decreased by 65% in the past 12 months. Service Delivery Manager professionals have also rated CSC with a 2.9 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.3 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CSC?

Software Engineer (208) , Senior Software Engineer (155) , Project Manager (146) , Senior Consultant (133) , Business Analyst (98) , Consultant (81) , Programme Analyst (79) , Systems Administrator (76) , Manager (66) , Associate Software Engineer (62) , Applications Developer (51) , Systems Engineer (49) , Director (48) , Senior Manager (48) , Principal Consultant (43)

What are the pros of working at CSC according to real employee reviews?

"I am able to work remotely when needed and there if a good work/life balance." ((in 436 reviews)); "Great people and in the past they took care of their people perhaps to a fault." ((in 356 reviews)); "Benefits were good at the time (around 2003) and # of sick days were generous." ((in 234 reviews)); "work culture is good and satisfactory" ((in 165 reviews)); "Work life balance is good because you can work from home if you need to." ((in 163 reviews))

What are the cons of working at CSC according to real employee reviews?

"Poor management who were continually obsessed with the "bottom line" rather than what was needed." ((in 434 reviews)); "2. Low salary and Hike." ((in 212 reviews)); "Managers are bad and they hardly value you." ((in 167 reviews)); "screw the employees; no training; aloof/unfriendly management; very much a daily grind; implementation of policy subject to manager whim; non" ((in 139 reviews)); "Frequent layoffs of personnel as the company constantly reorganizes to reduce it's cost structure." ((in 101 reviews))

Skip to content Skip to footer

Notifications

CSC

Now known as DXC Technology

CSC Service Delivery Manager reviews

2.5

28% would recommend to a friend

(27 total reviews)

Mike Lawrie

27% approve of CEO

12% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.9

Work/Life balance

2.5

Career opportunities

2.3

Culture & values

2.3

Compensation and benefits

2.0

Senior management

Manager Service Delivery employees have rated CSC with 2.5 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Manager Service Delivery professionals have an average working experience there. CSC is rated 35% below average by Manager Service Delivery professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

27 reviews

3.0

Sep 9, 2008

Look out for offshoring.

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

Numerous client and career development opportunities given proper timing and some amount of luck. Pay seems to be at or above average. Access to leading technologies.

Cons

Offshoring! Significant shift of work from onshore in the US to India. Many have been and are being laid off due to offshoring to India and there's a lack of onshore opportunities to transfer to. Feedback from multiple CSC-India staff is that they don't respect the management over there. CSC says they value their employees. However, there's a general lack of concern and support to help transition people to new jobs within the company when their current job is being offshored/eliminated.

5.0

Jun 18, 2008

You reap what you sow...

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

An employee is only limited by their personal level of commitment to grow and learn. This is not a company for someone who wants to be "led" into professional development. You get what you put into it!

Cons

CSC is working to correct those areas that have been ignored - global collaboration, more customer satisfaction driven, creative and compassionate.

2.0

May 11, 2008

Good potential at CSC, but iffy Senior Management policies sabotage it.

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

CSC has interesting opportunities for lateral movement, and in some cases, advancement, but you have to be very diligent in searching these out and spending a lot of time pursuing them. CSC is very "good old boy" network in approach, and if you don't know people, or don't play the political game, it won't matter how good you are, you'll get passed over. This is a plus if you're willing to spend a lot of time trying to get at these opportunities, especially on your own time since work hours seldom allows you the leisure to do this.

Cons

Senior Leadership focuses solely on budget issues and they're always in emergency mode, trying to find money even after whittling down the budgets to their minimum. You can be dealing with an outage or other emergency and they'll still expect you to dial into hour long calls trying to find money that senior management wants found. Client satisfaction falls by the wayside while this is going on, and then they'll wonder why accounts are lost and client satisfaction is low. At this point the blame will be on you for not being able to be in 4 different places at once. Travel & Training are the first things to go in the budget, so forget about being trained. Downsizing is a periodic event, as there's no other place left to find budget dollars. This turns into a vicious circle as performance falls each time the exercise is run.

Viewing 25 - 27 of 27 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at CSC

Escalation Specialist

Help Desk Technician Tier 2

CSC reviews FAQs

CSC reviews CSC Manager Service Delivery reviews

CSC

CSC Service Delivery Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Look out for offshoring.

You reap what you sow...

Good potential at CSC, but iffy Senior Management policies sabotage it.

Top companies for "Compensation and Benefits" near you

Jobs at CSC

CSC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

CSC reviews FAQs

Jobs at CSC