CSC Turnaround -- a lesson in what not to do
Pros
Comments specifically reflect experience working for internal operations in Falls Church. -- Colleagues among the most knowledgeable, dedicated and loyal that I've ever met at any company I've worked for and with. Their tolerance for pain, pressure, and unnecessary complexity and red tape is higher than their executive leadership is aware of and certainly deserves. The business operations folks are not given nearly enough respect for holding the back end of the company together. for so many years despite antiquated infrastructure and lack of reinvestment back into the company. Pleased that the NPS team has broken off and given the opportunity to be successful as a separate entity.
Cons
Again, comments specifically reflect experience working for internal operations in Falls Church. -- Outdated infrastructure, non-standardized and non-documented policies and processes, convoluted business acquisition strategies, executive "finger pointing" and infighting have crippled the company. After contributing years of blood, sweat and tears, many of CSC's most loyal have finally had enough and are walking away.
