Management does not provide encouragement and does not protect employees from the assaults of customers. Addition, it provides no information of any kind and there are career opportunities
Current position pays for some technical training / professional certifications
Flexible time off (my experience)
Enjoy my coworkers and frontline leadership
Cons
Absent management which precludes a relationship with senior management.
Ineffective communications, vertical and lateral. I think it's institutional in my business unit.
Flat compensation models.
Terrible morale,