CSX reviews

3.3

56% would recommend to a friend

(1,470 total reviews)

Joseph R. Hinrichs

74% approve of CEO

44% positive business outlook

CSX has an employee rating of 3.3 out of 5 stars, based on 1,470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSX employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jul 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Working for the railroad is a great career as you're always learning something new. Getting to improve the work processes can be some of the best work. People working at the manager and director levels are good people to work with.

Cons

The culture has significantly changed since the implementation of scheduled railroading. Senior management is only concerned about share holders and employee morale is at all time low.

1.0
Apr 2, 2019
Recommend
CEO approval
Business Outlook

Pros

- Decent accommodations on the River line. -Pay is alright, but not good enough to literally have no life.

Cons

CSX dropped my entire classes "free for a year" health insurance perk and many of us didn't get the insurance back. I don't know if this is some sort of money saving scheme they set up, but you as an employee would have to sit on the phone for 2+ hours with CSX Connect so they can TRY and figure out what they did wrong, but will ultimately tell you they have no clue or that the person in charge isn't in the office right now. Basically getting the run around by the company you work for. This didn't just happen to me, it happened to many of the new hires. I went into this company well aware of the abuse the management has put it through, well aware of the awful reviews from the employees, but I figured they were biased and based off of the way the company USED to be...don't try and convince yourself of the same thing. This company is terrible to work for. The managers stalk you while you work and are extremely rude, unprofessional and uncooperative with getting the job done. You are given very little training, which is also poor quality training so you are thrown out into the field, not only inexperienced but also with the full responsibility and burden of being fired for any reason they see fit because the union doesn't cover you until 60-90 days AFTER you get your conductor license and are out on your own. The pay is alright, but that's it. You won't be rolling in money, you won't be rich, don't buy into the fabricated hype regarding pay because it just isn't true, period. My decision to leave was a gradual decision. I started having second thoughts when I realized the company doesn't actually care about safety, though they preach it and pretend to care about safety...but the moment you slow down operations because you're unsure about something or are taking your time because you're under trained, you will get yelled at. Then my son was turned away from the doctor because his insurance wasn't valid, which CSX admitted was their fault multiple times, and that was when the company crossed the line. We all know that corporations want money, money, money, but some corporations are also able to genuinely care about its employees and CSX certainly isn't one of them. Unfortunately CSX doesn't recognize that it's 2019, and there are so many options out there for better employment, yet they are shocked when an entire new hire class quits within the first year. You have more of a life being an active duty soldier than working for CSX, take that into consideration.

2.0
Nov 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay is good after union dues,health insurance and tier 2 taxes. retirement is way better than social security if you can last the 30 years thats required for full retirement. good health insurance.

Cons

Working a full 7 hours outdoors in the rain,snow,heat,cold,humidity,mud,unavoidable rain puddles. carefully walk a few miles a day over rocks over train tracks and railroad ties.20 minute lunch break. No regular sleep schedule if you work on the road 12 hours on 10 hours off 12 hours on 10 hours off. you give up a lot of family time and you have to work most holidays.

Viewing 76 - 78 of 1,470 Reviews

Glassdoor has 1,557 CSX reviews submitted anonymously by CSX employees. Read employee reviews and ratings on Glassdoor to decide if CSX is right for you.