Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      CSX

      Engaged Employer

      CSX reviews

      3.3

      56% would recommend to a friend

      (1,470 total reviews)

      Joseph R. Hinrichs

      74% approve of CEO

      44% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.4

      Diversity & inclusion

      3.2

      Career opportunities

      2.8

      Culture & values

      2.7

      Senior management

      2.5

      Work/Life balance

      CSX has an employee rating of 3.3 out of 5 stars, based on 1,470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSX employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Feb 23, 2009

      Above average compensation/benefits requiring below average lifestyle

      Transportation/operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation and benefits are on par with companies of the same industry. Professional development opportunities are available, if desired. Opportunities for career advancement and numerous locales across the East coast. Employee health care costs are still below average despite recent rise. Company matches first first 6% if employee contributions to 401k. Plus, employees can contribute up to 50% of their salary.

      Cons

      Training process for new hires in the field needs improving. Also, oversight of on the job training MUST be improved. Money is spent spent on rail infrastructure, but employee on duty locations and yardmaster towers are sorely neglected. Employees involved in operations subjected to sometimes severe work schedule.

      4.0
      Jan 30, 2009

      CSX is a good employer

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      CSX offers a fair salary - and excellent benefits (including railroad retirement). The leadership at the top of the company is excellent - and in recent years cash bonuses have been sizeable. Engineering Department is well ran and resources for our work have been growing.

      Cons

      Those in the Operations department work long and unpredictable hours. Physical positions can be demanding. Opportunities for promotion are limited in some departments, and there are some examples of people doing the same job with different titles (and different salaries)

      2.0
      Oct 27, 2008

      Don't work in operations department.

      Train dispatcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits. Opportunities for advancement vary depending on which department you work for.

      Cons

      Serious disjoint between management and craft people. Craft people are subject to Railroad operating rules and punishment for deviation from the rules is often times exaggeratted. Management is always looking to blame as opposed to identifying root causes. If, for example, 70% of your workforce is in some way violating rules, don't you think something may be wrong with the training program? Or maybe the workers are overloaded? Maybe they aren't getting proper rest. Please, look at the root cause instead of assuming everyone, who is human is, deliberately trying to undermine the company that they work for.

      Viewing 1465 - 1467 of 1,470 Reviews
      Related searches: CSX jobs | CSX salaries | CSX benefits | CSX interviews
      ReviewsCSX reviews

      Glassdoor has 1,557 CSX reviews submitted anonymously by CSX employees. Read employee reviews and ratings on Glassdoor to decide if CSX is right for you.