CT reviews

4.2

80% would recommend to a friend

(260 total reviews)

Joel Gross

82% approve of CEO

76% positive business outlook

CT has an employee rating of 4.2 out of 5 stars, based on 260 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CT employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

260 reviews
4.0
Jun 30, 2017

Long Time Team Member

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked at Coalition longer than anyone else (outside of its founder and CEO). From that standpoint, I can say there are a number of specific pros to working at CT- 1. Very little, if any, tolerance for politics or backbiting. People show up to do work, and have to be able to work well together or they're gone. 2. Very clear objectives for each person and each team. No ambiguity as to what's expected of you, or what standard you're being measured by. The KPI system makes how well you're performing very clear. 3. Very client focused. There isn't any juggling about who we're trying to make successful. The company clearly believes that if our services help a client succeed, we're succeeding. This shows through in our company structure- one of the smallest teams is the 'sales' team and the largest teams are production and project management. 4. Great global team. I hate that some of the ignorant, xenophobic reviewers here have attacked this aspect of the company. We have a fantastic team of remote, global personnel. They work harder than our US team, voluntarily, pass rigorous skills tests, and are paid well over their regions market rates. Some are paid comparably to their US counterparts. 5. Great growth. The company has grown year over year over year over year (and so on), without outside funding, dramatic changes in approach, etc.

Cons

1. Agency life is hard- there is always lots of work to do and since we're always growing, there is always a challenge in finding a balanced pace of work. 2. KPIs can be unforgiving. Being measured objectively cuts both ways. If you don't like frank, accurate reviews of your performance, this may not be the place for you. 3. Remote team members can get isolated. While CT puts a lot of effort into the global team and culture, its easy to be isolated or feel disconnected from the company culture.

5.0
May 27, 2016
Recommend
CEO approval
Business Outlook

Pros

I have only been with the company for about 3 months but things have been going well so far. I have really enjoyed working with my coworkers and have been learning at a rapid pace. I am working on CT's small accounts right now, but expect to take on bigger ones as I gain more experience. My favorite part is the fully stocked fridge and snack pantry... to be honest probably half the food I eat is at work lol. The training materials are a little disjointed and some of them are out of date, but there is a lot more training then I have had at previous positions. The ceo said he was working on building and improving the training program. We also go out to eat as a company every Friday and we are supposed to go to a Dodgers game pretty soon so that's cool.

Cons

I like working here, but I do wish there was a better gym. The one across the street the company pays for is pretty run down.

3.0
Nov 24, 2020

Coworkers are the best part of the job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My coworkers were the best part of the job. I could go to any one of them with questions. The CEO and the president did, during COVID, make it possible for every one of us to keep our job, as long as we DID our jobs. I learned a lot about digital marketing and SEO and got to work with many awesome, amazing clients. They meet and exceed these company values: "To provide metrics-driven marketing services.": They definitely do that. Through SEO and Digital Marketing best-practices, clients DO get results. "To be the best and brightest online marketers.": I worked with some awesome and intelligent people.

Cons

The hours were manageable at first, and then I felt like I was being driven into the ground. People would leave our team but more and more clients kept being accepted and strained every team to the breaking point at times. Time Doctor, again, was okay at first, and I understand you need a work tracker to track hours worked to bill the clients, but I think the picture taking was a bit too much. These company values either need a bit more work to meet or aren't met at all: "To be as committed to our clients' success as we are to our own.": Part of client success isn't' just metrics, but making sure the team can be 100% committed to their clients, which is hard when more and more clients are being accepted. Only so many team members to go around. "To be the best and brightest online marketers.:" On the flip-side, the company has its onboarding system. However, there is no work time to train in other areas. You are expected to do this in your own free time. "To ensure a higher quality of work by providing a better quality of life for our team.": The long hours (around 8 hours, with few breaks in between), and the being slammed with work doesn't necessarily lead to a better quality of life for anyone.

avatar
CT Response
5y
Thank you for your honest account and feedback! As you know, we're always looking to improve where we can and I do take the thoughtful and transparent comments to heart. Best of luck.
Viewing 37 - 39 of 260 Reviews

Glassdoor has 322 CT reviews submitted anonymously by CT employees. Read employee reviews and ratings on Glassdoor to decide if CT is right for you.