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      CT

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      CT reviews

      4.2

      81% would recommend to a friend

      (62 total reviews)

      Joel Gross

      82% approve of CEO

      76% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Culture & values

      4.2

      Senior management

      4.2

      Career opportunities

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      62 reviews

      Reviews about "Compensation"

      Return to all reviews
      2.0
      Jul 27, 2023

      Good Experience

      Ppc specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good profit sharing bonus was available

      Cons

      The main issue was being forced to work under US time.

      5.0
      May 17, 2023

      Surprised by some reviews. I really enjoy my job. Some reviews might be fake?

      Recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      - I enjoy accessibility to our leadership. I have made suggestions for improvements and received kudos for my work. Leadership continuously asks for ideas for improvements. -I normally work 8 hours a day. If I work extra, I can take off those hours on another day, with approval, of course. The team allows for flex time once an employee becomes a reliable performer. -I have already earned my first raise due to my performance and am about halfway to earning the next one. I have never received raises so quickly. -I also was earning some nice bonuses before the economy got wonky. Hope that comes back again soon. -I love the people I work with. They are so intelligent and pleasant. Everyone is willing to help. I have never worked with such amazing people. -I have worked in jobs before that were truly toxic: 1) my boss would stand around the corner and listen to see if we were working and then yell at us. 2) another boss continuously broke laws and took advantage of staff knowing he would unlikely get caught. When he does, he pays lawyers to settle the issue. To me, CT is not toxic. Nobody has ever been unpleasant to me. I have work/life balance. -Many complain about the monitoring software. At first it felt awkward, but now I don't even notice it. I just do my work. I work on multiple monitors to be as productive and organized as possible. My camera takes pictures of me working. I don't always look fantastic but that's okay. When I need a break, I take a break. I turn the software off. If I work extra on the weekend, I turn the software on. If my manager agrees (never has declined), I'll take that time off another day. -I get to meet and work with people all over the world, which is incredible. I get to make people feel good about themselves and encourage them. -I get to tweak my processes to become as efficient and effective as possible. I always try to come up with ways to make the team faster and more efficient. -I do not feel micromanaged. I have control over planning my day and completing my work. Sometimes another thing takes priority, so I have learned to leave buffers in my day to allow for that. -I take time to chat with my team and build relationships. This is important for mental health and for making sure we all work well together. -Leadership helps us understand how the company is doing, usually on a weekly Zoom meeting. Sometimes other leads step in and share information about their jobs and teams, too. I really enjoy getting to understand that better.

      Cons

      -My starting base pay was less than I would have liked. However, I am grateful for the raises. -The work is truly fast-paced. We currently receive over 15,000 applicants a month, so that's a lot to deal with. Our client-facing people and technical teams are also dealing with a good number of projects/clients/tasks. -Given the high quantity of candidates, there is often a lag in getting back to them to move forward. If candidates do not move forward after applying, they don't receive a rejection, which is something I don't feel good about. -We hire for many different jobs, so we are expected to know a lot of information. I've had to come up with ways to get myself really organized to handle all the information. I expect other departments have to deal with a lot of different details too. If you are not organized, things can slip through the cracks. If you cannot stay organized, you will not do well. -You also have to be really good at time management. I'm not sure that is a con, but for some people, it will not be a fit. You must plan and prioritize your day and then check over everything to make sure nothing gets lost. You also have to allow time for reprioritizing your day. -I wish we had more team building exercises and get togethers. I feel that could definitely be improved. It is suggested that we take the initiative and step up to make it happen. Unfortunately, with the fast pace, I have difficulty finding time to create those opportunities.

      avatar
      CT Response
      3y
      Really appreciate a thorough and honest review that details your experience. It sounds like your experience is what we aim for with everyone (and frankly, what I believe we're closer to providing to everyone around the world who works with us). Please keep the feedback coming and we'll keep looking for opportunities to improve.
      1.0
      Apr 27, 2023

      Not A Good Experience

      Senior recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      There aren't really except it's a job during a difficult economy

      Cons

      Low wages. No trust at all from managers (aka micromanagers) they use a software (with camera) to track your every movement, mouse activity, etc. They want to ensure productivity during normal work hours, they say, but I guess they don't take into account when I work nights, weekends, vacations, etc. They have not kept up with modern ways to work.

      avatar
      CT Response
      3y
      Highly skeptical that your review is real given your job title and lack of any personal experience comments (not simply regurgitating others smeared throughout Glassdoor). I'll respond as if it is and provide context and clarity for others considering working here- 1) If you don't enjoy the nature of your work and the company culture, we don't want you working here. That's it. We want to create a place where people want to be. We believe that if you want to be here, you'll do better for our teams and for our clients. For over 200 people, we are pretty confident that is what we're providing. Every year, our job experiences get better, our pay gets better, and our team gets better. 2) It is a difficult economy and especially so in tech. Every month, other companies in our same industries layoff 10, 15, or even 20% of their workforce. Some even close up shop and do a mass layoff. We're looking at our 14th year of consecutive growth because we do things differently. We're disciplined on our budgets, and we try and build a real culture of team work and common objectives, rather than a culture based on waste and misleading promises. 3) If you had really worked here, you'd know that performance is the #1 driver of team member evaluations. Yes, we have time tracking software, but that's been critical in us succeeding as a remote first employer for over 10 years. Our clients appreciate it, and responsible team members understand it enables us to work around the clock and around the globe confidently. 4) You shouldn't work nights, weekends or on vacation. Clock in for your shift and clock out. We don't ask you to do more than that. Finally, if you really work here, you have the opportunity (at any time) to bring this type of feedback to Joel or I. We may not always act on it, but we'll listen and do what we can to improve the experience and reset expectations. Guessing you're just a disgruntled competitor trying to figure out how or why we keep winning while you keep struggling.
      Viewing 19 - 21 of 62 Reviews
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