Question 1

Is CVS Health a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at CVS Health have rated their employer with 3.4 out of 5 stars in 201 Glassdoor reviews. This is a higher than average score with the overall rating of CVS Health employees being 3.2 out of 5 stars. Search open Customer Service Representative CSR Jobs at CVS Health now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at CVS Health.

Question 2

Does CVS Health pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at CVS Health with 3.4 out of 5 stars based on 201 anonymously submitted employee reviews. This is 12.5% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at CVS Health.

Question 3

How happy are Customer Service Representative CSR professionals working at CVS Health?

Accepted Answer

43% of Customer Service Representative CSR employees at CVS Health would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Customer Service Representative CSR professionals have also rated CVS Health with a 3.2 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.5 rating for culture and values and 3.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at CVS Health?

Accepted Answer

Pharmacy Technician (7853), Shift Supervisor (2276), Pharmacist (1641), Cashier (1445), Store Manager (1435), Certified Pharmacy Technician (1290), Sales Associate/Cashier (862), Staff Pharmacist (844), Customer Service Representative (834), Pharmacy Manager (608), Sales Associate (584), Operations Manager (527), Manager (410), Shift Supervisor B (370), Pharmacy Technician CPhT (330)

Question 5

What are the pros of working at CVS Health according to real employee reviews?

Accepted Answer

"The pay is good and it is easy to get a position here because everyone is quiting." ((in 2996 reviews)); "great people and fun when we are not all running around like wild chickens trying to get everything done" ((in 1555 reviews)); "They were pretty good about offering flexible hours and adjusting to my schedule while still in high school." ((in 1378 reviews)); "Supportive Team (Store Dependent) – Great coworkers can make the job more enjoyable and manageable." ((in 1358 reviews)); "work from home is good" ((in 779 reviews))

Question 6

What are the cons of working at CVS Health according to real employee reviews?

Accepted Answer

"A bad manager can ruin your entire experience and fill your team with unqualified coworkers." ((in 962 reviews)); "There was no work life balance and from talking to people who still work there it’s only gotten worse." ((in 899 reviews)); "No training they just throw you in and you learn by asking questions and hope for the best" ((in 823 reviews)); "poor upper management (specifically on a corporates level)" ((in 780 reviews)); "CVS does not care about their employees or their customers and only care about the money involved." ((in 400 reviews))

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Top-tier company with excellent organization and remote work

Good pay and hours, but clear instructions needed

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