ZERO WORK-LIFE BALANCE!
I've seen it said before, but it can't be stressed enough. This job is the luck of the draw. If you work your way into a higher volume store you won't have to do EVERYTHING. Minimum hour stores (operated supposedly on minimum staff legally possible) are actually required to be run on LESS then minimum hours. That means there are times where you have to operate with one person working the front store. They actually have the nerve to count the RX staff as coverage, despite them having no way to help if needed. This is also a big reason we get robbed on a regular basis for YEARS and it still goes unaddressed. Our service is graded by "top customers" who are 90% the WORST people to ever shop retail, scheming couponers. Not all coupon customers are bad, but 80-90% are miserable human beings who get mad if they have to pay $1 because they failed to calculate it correctly or because you refused to take a 5 month old coupon. These are the people who grade our service. If you take enough bad coupons you get fired for coupon fraud. If you refuse them, you get written up for bad service. Your already, minuscule bonus gets deducted from because you can't hit service scores. Every year they adjust your bonus structure, based on metrics to give more weight to any unattainable goals and take away weight to the attainable ones. No matter how much you make, it is not worth it, unless you're a single person. You're expected to get on hour long conference calls on your day off. All meetings are structured to be on days off so that, mercifully, you aren't asked 'to be out of your store.' All seasonal change overs are required to be done within a 3-5 day period, but there's no where to put the product because the markdown process takes a month to get rid of the season. It's an impossible system, with impossible expectations, with too small of a staff to get anything done. It's physically impossible to get the 2 dozen tasks, per day, done when only 2 people per day can work on 90% of those tasks. If you give tasks to the cashier, you get complaints that no one is up front and it kills your service scores. If you can get out of stores, the DM level is still having to rid their self of good managers who can't achieve the impossible expectations.
you can't pay your staff. You get redirected if you try to give your entire team a "meets expectations" on their reviews so that everyone isn't eligible for a raise. 2% is actually a high percentage increase at every level. STAY AWAY.
