CVS Health reviews

3.2

44% would recommend to a friend

(46,775 total reviews)
avatar

David Joyner

49% approve of CEO

43% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,775 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

47K reviews
1.0
Aug 8, 2015
Recommend
CEO approval
Business Outlook

Pros

They hire you on as a pharmacy tech trainee, most companies want you already certified. Pay not bad for trainee position (if you're lucky enough to get into a store where they actually train you, good luck).

Cons

When interviewed I was told I could have a full-time position, then was offered part-time. Accepted position anyway, but I was told I would get around 25 hours and was scheduled around 10 hours per week, stretched out over 3 days, so I was working 3 hr shifts!! I can't live on 10 hours a week with a child, that is insulting! On the job training was a joke, they show me half a transaction & leave me to fend for myself for the rest of the day because no one wants to be bothered to train & are too busy. Was never taught drop off, just stuck on drive through all day, and had to bother other techs if customer was dropping off CII because I didn't know what to check for. Communication with management is horrible, you walk in the first week and they're annoyed with you because you're waiting for instruction and they just expect you to jump in and work although you've never stepped foot in a pharmacy in your life! Anxiety the entire time I'm there because I feel like I'm just in the way as everyone is running around me, not saying a word to me. Things that are stressed in classroom training as MANDATORY STATE LAW I'm told not to worry about when they come up with customers. Ask for feedback and get none. Horrible work atmosphere, everyone always glum and pissed off, and you are literally ignored all day unless asking a question. As far as benefits go, I was never told how to get my employee discount, let alone how to clock in and out. CVS is a joke! All of the bad reviews I read were absolutely true!

2.0
Aug 7, 2015

Store Manager

Recommend
CEO approval
Business Outlook

Pros

You get to be apart of an innovative company that is paving the path for the future of healthcare. With a small format store you can create close relationships with both customers and employees.

Cons

As with most corporations now a days, hours are being cut at a drastic rate, which puts a strain on employees. Most of the time career advancement would be a pro, but at this company the opportunities are there because the job is getting almost impossible to do so you may be promoted quickly but chances are you won't last longer than the previous employee in that position.

2.0
Jul 24, 2015
Recommend
CEO approval
Business Outlook

Pros

A variety of challenging work. Good experience for the resume. If you do well here, you can be confident that you can tackle anything. Pay is good. If you do good work and deliver on time, you aren't micromanaged and are left alone to do the job for the most part.

Cons

Multiple and frequent reorganizations, so be prepared to work for who you never expected to. (Sometimes for someone you've had conflicts before because you were working in different areas and the work environment creates these conflict.) Senior management doesn't seem to have a strategy that they can stick with for more than a year, so don't get too comfortable. Politically charged, and upper management is usually in CYA mode. Nobody feels very secure in their job, whether that's reality or not. Churn from the bottom to the top is high. Be careful who you trust, because I've seen too many cases where people get thrown under the bus, often undeservedly, which is a shame because there are many really good senior staff and managers. Unfortunately, they're often the ones who either transfer or leave the company. Adversarial relationships with many coworkers and managers are common, both within the same general area, as well as with different groups - due to stress from being overworked and understaffed, and the way we operate. Health benefits are ironically not good at all. If you don't keep things in perspective and manage your stress, it can be overwhelming. Very lean operation. We're succeeding and are profitable in spite of ourselves, and could be so much better if some changes were made. I suspect communication to upper management of what's happening at the lower levels and within the company is being filtered out, distorted, miscommunicated or misunderstood. Depending on where you work, there can be very long hours, and after hours/weekend work. Senior management is out of touch and they fear for their jobs as well. Arrogance seems to pay off. Currently, morale across the board is pretty low, and seem to be in survival mode. Fortunately a lot of people try to have a sense of humor with the chaos and workload.

Viewing 361 - 363 of 46,775 Reviews

Glassdoor has 49,201 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.