CVS Health reviews

3.2

44% would recommend to a friend

(46,776 total reviews)
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David Joyner

49% approve of CEO

43% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

47K reviews
1.0
Feb 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Most stores have a drive thru window where employees can occasionally enjoy a customer's cute dog.

Cons

Employees work for peanuts yet are expected to meet unrealistic goals to ensure that no one qualifies for an underwhelming raise in pay. Every pharmacy is understaffed. Pharmacists are frustrated that they don't have enough help or the help is incompetent. Benefits are a joke. Management at store level and district level are clueless and only care about the bottom line. There is nothing good to say about the company itself. CVS is an irresponsible and immoral corporate giant.

3.0
Feb 2, 2015

Pharm Tech Position

Recommend
CEO approval
Business Outlook

Pros

* A great place to start for prepharmacy students * Lots of room for learning and growth * Flexible with shifts at most times * Great employee discounts in store and other benefits (ex. PTCB prep classes and materials are provided to employees for free and exam is paid by CVS)

Cons

* Difficult to achieve work-life balance at times. * The stress of working with adamant or rude customers * Pay could be better... * Training was the worst. There are training courses which introduce you to basics which was helpful, but I was told that an instructor would visit occassionally to do on site training which never happened. Working at a busy pharmacy, there's hardly any time for the pharmacists to give you training so I expected a more organized form of on site training from my trainer and was disappointed. I had to learned things on my own which was very difficult but the pharmacists and colleagues were great and always there to teach me new things and help. * Feels constantly short staffed (I work at a busy store). There's always something that doesn't get done and I voluntarily work overtime to help finish. There's a limit on the number of hours employees can work to stay within budget which always doesn't seem to reflect the work load and gets frustrating * High expectations from management

2.0
Feb 2, 2015
Recommend
CEO approval
Business Outlook

Pros

The only pro I could think of is there is an employee discount on the merchandise. So several times I got off a shift on the way out the door i would buy some food for the house and it would be convenient.

Cons

Theres many cons to working at cvs: 1.) In order to get hired you have to do this incredibly long series of online questionairres. Like literally over 1 hundred pages worth of stuff. They didnt tell me till it was too late that if i didnt complete a certain number of the modules that I would be fired. Its the most ridiculous standards I have ever seen in my life for a job that was $9.15 per hour as a pharmacy tech. I paid 16,000 for pharmacy tech school, and this is what one of the biggest pharmacies in the country pays. Insane. Horrible. 2.) The starting pay for a pharmacy tech at CVS (atleast in east Austin) is $10.65 per hour (the store manager told me this to my face) this is regardless of what schooling, etc. he said with experience the max a pharm tech starts at is 12.65. This is terribly below market value as every single company outside of walgreens and cvs pays more for their starting pharmacy techs without experience (the highest ive heard of was government payed at 16$ per hour, starting out). I was a tech trainee so I made $9.15 per hour. An abysmal rate even for a trainee. This compnay pays their pharmacy techs INCREDIBLY low. I talked to pharmacy techs all the time- cvs, walgreens, seton hospital, victory medical, etc. CVS pays less than all of them, hands down. This is horribly offensive for a company that prides themselves on doing the right thing in business (getting rid of cigarettes). 3.) The training system at CVS for their pharmacy techs is not good. They literally treat the tech trainees exaclty like the regular techs. I was given very little training apart from the first day or two which was mostly computer work. The pharmacy is extremely busy with non stop customers for several hours straight. At new hiring orientation they promised us we would get 2- 15 minute break and a half hour lunch. My pharmacist at my store NEVER EVER let us get 15 minute breaks, and I had to practically beg to get my 30 minute lunch. The pharmacist got mad when i said i had to take a day off. The pharmacist got mad when i asked about scheduled drugs, which i wasnt trained on. The pharmacist got mad at me for all sorts of dumb stuff that i wasnt made clear about. All in all, the training for new inexperienced workers, atleast in the pharmacy, is absolutely horrible.

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