4.0
Oct 14, 2019
Not bad for a call center gig.
Current employee, more than 1 year
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
It's not the worst call center job you can have, but it is still a call center. Having said that, the pay and bonuses for performance are motivating. A lot will depend on the supervisor you end up with: there are a couple that seem to enjoy firing people. It is pretty easy to avoid though once you get the hang of it.
Cons
Pharmacy benefits in general are difficult, especially in the current political climate: drugs are being regulated more closely and certain ones are harder to get. Prepare yourself to get it with barrels from some of your callers.