CVS Health reviews

3.2

44% would recommend to a friend

(46,822 total reviews)
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David Joyner

50% approve of CEO

43% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

47K reviews
1.0
Dec 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Saves you a trip to other convenience stores since you are already there to pick up odds and ends. Flexible if you need a day off.

Cons

No set schedule, holidays, understaffed every store you work at. Managers (all levels) do almost all stock work, customer service, unload live trucks, merchandising all during the time you are expected to do extraordinary customer service and be a back up cashier. There’s a ton of red tape. Corporate runs the show as you are their puppet. Every year sales budgets go up as associate hours go down. Technology is awful and frequently down. CVS is known for distributing coupons to customers, but often denied causing customer complaints. Extracare program is disorganized causing the coupon issues. They always look for the cheapest way out. Most easy repairs are pushed back over 6 months or canceled at corporate level without addressing employee safety or importance. Corporate send excessive stock to each store causing space issues, extra work, and outdate issues. If you are new to the company the training program is horrible. Most current managers don’t even know how to train. The ones that do, have a huge work load already so you don’t get full access to training. Vacations by managers are often non existent due to lack of help. Usually you with one cashier all day. If they call out sick, you are stuck alone. Can never take a full break each day because no one is there to cover for you.

1.0
Nov 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay was descent and staff were good.

Cons

PBM Operations leadership use fear and intimidation as their methods to "inspire". They treat staff they don't deem to be great horribly with no attempt to look equitable or professionally appropriate. The President makes comments (on large conference calls) to say things like "who is responsible [for the mistake] and have they been fired yet?" A very unprofessional place with misogynistic people in power. Please go work for another company worthy of your talent and integrity. I left because I deserve so much better than they are willing to offer. Turn-over of leaders in our department was nearly 100% two years in a row.

1.0
Oct 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Opportunity to learn about all different platforms and technologies CVS leverages

Cons

Too much politics, too much bureaucracy, low team spirit, unfriendly on-boarding

Viewing 547 - 549 of 46,822 Reviews

Glassdoor has 49,249 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.