This company puts customers, not its employees, first. You will work long hours and never eat or use the restroom. Corporate tells pharmacists they can take a break...but it won't happen. They constantly add more projects and programs without giving you more help to implement them or fixing the currently broken ones. For example, the computer system would have prescription images disappear, yet corporate would keep rolling out new programs (like ScriptSync) without fixing it. Guess what? ScriptSync sucks too! Many programs ask you to harass your patients and customers...like doing "PCQ calls." These are calls where you ask patients if they want to refill a prescription that is past due to be refilled. CVS claims this helps with adherence. It's a good idea, but some people take medication only when needed, and others have caretakers managing their medications. This wouldn't be a problem if I could simply un-enroll patients from this "PCQ" system, but corporate doesn't trust its own pharmacists... you have to tell the patient to call a 1-800 number to have themselves taken off the PCQ list. Absolutely ridiculous. To control inventory, pharmacists can't order everything they need without calling an ordering center every business day. This ordering center has a technician that doesn't know anything about drugs. You have to argue and barter with this person just to get the meds your patients need.
