CVS Health reviews

3.2

44% would recommend to a friend

(46,747 total reviews)
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David Joyner

49% approve of CEO

43% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

47K reviews
1.0
Apr 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Stable Company Good Benefits Structured CD Rom Training for Start up Employee

Cons

Not so good Profit Sharing Offer Do what you are told attitudes of DSM and RX Super Most pharmacists would not object the legally gray area which CVS corporation often crosses due to job security ( Field managers often fires senior pharmacists and outspoken pharmacists) Most field managers are Hypocritics, the mouth says one thing and does only to benefit their bonus outcome. CVS surprised me by not supporting pharmacist performing Drug Utilization Review Process, Narcotics Over Use Monitoring, Medication Therapy Review Process, etc for patient safty but sides with irate customer who complained about not getting the pills they wanted. Also, CVS Caremark Pharmacy Corp. seems to encourge breaking the federal, state law until they get caught and yet discipline he pharmacist who spoke against just doing that labeling them saying," Not a team player, or has attitudes or confrontational, etc."

2.0
Apr 21, 2011
Recommend
CEO approval
Business Outlook

Pros

good for entry-level work in the health benefits industry resume builder great colleagues

Cons

- Raises are no longer in line with cost of living. It used to be 3.5-4% a year, now its 2% - 3%. -Bonus payouts are at the lowest they've ever been. Corporate tells you "The PBM didn't make its goals" and then sets the bar higher for next year. It feels like they are purposely setting goals to avoid bonus payout. - Benefits package was recently culled. Medical premiums increased 300%, days off were cut back to what the retail side of the house gets. People who had the most tenure with the company lost of a week's paid vacation a year. - Learning and Enrichment is gone. You used to be able to choose from tons of classes from different vendors who came onsite. They eliminated these programs. -Promoting from within has slowed drastically and current management goals seem counter-intuitive to encouraging career growth. - Morale at the PBM has hit rock bottom and has started to dig.

1.0
Mar 23, 2011
Recommend
CEO approval
Business Outlook

Pros

There are some very good people who work for CVS. I have many great friends and acquaintances. If you are good at retail and merchandising, you will have plenty of challenges and tasks to keep you busy. So long as you keep AIM under control, you can keep your shelves stocked and keep customers happy. Generally, customers are loyal, kind locals. They treat you like you are family when they shop and you get to know them very well.

Cons

There is absolutely no advancement opportunity for the retail manager, with or without a degree. Most managers, even DMs, are not degreed; however, the Pharmacists hold scientific degrees and the company looks to them for intelligence. Pharmacy Supervisors are currently beginning to take over District Manager positions and the entire management focus is turning to an accounting against ridiculous "black vs. white" decision processes that end with termination threats and condescending criticisms. I am 6 years with the company, have capped out very high in pay for my level, and am looked at more as a liability on the P&L than an asset to the company. I have been kept in low-volume stores for my entire employment and have become quite good at squeezing out margin; however, my DM would rather point out any negative point about my store and drill how concerned he is for how those issues affect my employment than recognize the fact that I've never missed my margin or loss prevention audit goals. In other words, my store is 'green' to corporate, but 'red' to him. From what I know of corporate, no one wants to listen to, or deal with, the complaints of problems from the regions around the company and difficulties with our inventory control systems and pharmacy systems are ignored. If you take the time, read the Code of Conduct on Caremark's website. The Store Manager is the only exempt employee at the store level and, to corporate and all management above him/her, this means that they don't have to follow it when dealing with the Store Managers. We are the 'kick-me' dogs of the company. One other bit: CVS posts record profits, they are tops in the Fortune 500, yet, there's not enough payroll to do the job. However, on the district's KMI's (performance and execution measurement), my district ended out way in the black...6 digits in the black...on payroll not spent. Yay! Hoo-ray for abuse!!

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