The company is an absolute shambles when it comes to valuing its staff. They charge clients extortionate rates for their services, yet leave most of their employees stuck on minimum wage. After the recent wage reviews, the majority of PCAs and receptionists remain on base pay because upper management would rather line their own pockets than fairly compensate the people who keep this place running.
Yes, as nurses we received a small pay rise, but it’s disgraceful how little recognition PCAs and receptionists receive despite the essential work they do every single day. I’ve personally seen staff walk out of their wage reviews this week physically and emotionally drained from the lack of acknowledgement and fair pay. Morale is on the floor—and it’s no wonder.
