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CVS Veterinary Group

Engaged Employer

CVS Veterinary Group reviews

3.1

47% would recommend to a friend

(402 total reviews)
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Richard Fairman

35% approve of CEO

42% positive business outlook

CVS Veterinary Group has an employee rating of 3.1 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Veterinary Group employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

402 reviews
5.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Local autonomy Competitive salary People focused leadership Good integrity

Cons

Poor budget planning with limited practice involvement leading to unrealistic bonus targets with limited motivation to actually achieve/overachieve Ebitda if you are already a high performer as following years will try and squeeze more out of less. Poor pension as they have put a low limit on the eligible salary for the enhanced plan.

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CVS Veterinary Group Response
11mo
Thank you for your valuable feedback. It’s great to hear you’ve had a positive experience overall, especially with our people-focused leadership, as our colleagues truly are at the heart of everything we do. We enhanced our pension plan last year in response to colleague input, and we’ll share your feedback with the team as we continue to review our rewards and benefits package. We’d be interested to find out more about your experience with budget planning, so please do reach out to your Regional Director or Finance Business Partner if you’d be happy to discuss this.
1.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

I worked in the support office function remotely and that gave me a good work life balance I worked with some fantastic and passionate colleagues and a sprinkling of fantastic leaders (albeit they weren't listened to and were underappreciated) The health cash plan was good however with only 2 weeks paid sick pay and a complex and stressful discretionary policy offering a spurious 6 weeks (but only if it fits within certain vague and malleable criteria) its a plaster for a bullet wound.

Cons

CVS is controlled by money men; the corporate spiel they post on their social media and website is just that... the Values they supposedly live by are words on a website, never used, never referenced. If you are not clinical, you don't matter, you're expendable, you're allowed to be slated by those in practice, expected to just accept poor and sometimes abusive behaviours because you're 'just support office'. All initiatives, for example, CPD, Bonus, Leadership training to same a few, are all focused on those in practice, as a qualified professional in my own right and my own discipline I find this highly insulting that I and my colleagues aren't important enough to be awarded even a small CPD budget or even time off to attend CPD events. Knee jerk constant changes without any explanation of the real 'WHY' for colleagues on the ground becomes relentless and confusing, all so the board can try to salvage the share price and their bonuses. HR report to finance, the optics suggest that money means more than people at CVS and the reality is even worse. Employee engagement is measured by eNPS, this is never reviewed or discussed at Senior leader level, its all about the numbers which begs the questions why do they even measure it and use it as a stick to beat local leaders with when they do nothing themselves to reflect and look at where they might need to do more.

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CVS Veterinary Group Response
11mo
It is important to understand that vets and vet nurses have a specific CPD allowance because they have to record continuous professional development to keep their professional status. As part of our regular monthly check-ins all colleagues should have had the opportunity to discuss their learning and development. All our leaders can invest budget on professional development for their team. We have heard your other points and we don’t agree that they fully represent what we stand for at CVS. Thanks, CVS Team.
1.0
Jul 23, 2025

Worst place I’ve worked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Increased annual leave by one day each year up to a total of five

Cons

Awful culture, people are unhappy at work and you can feel it. People are rude, unhelpful and “too busy”. A couple of people are kind and helpful but those ones are leaving! 40 hour week is not ok for a support office role. Low pay for expected work load. Under resourced teams and severe lack of appreciation for hard work. Does not live its values, they are nothing more than writing on the website. Appalling benefits for size of company (no life insurance)

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CVS Veterinary Group Response
11mo
We're sorry you have had this experience of CVS. We know this is not a general issue based on our monthly employee survey results but we would be very keen to discuss your individual circumstances with you further, so would encourage you speak to your line manager, or the HR department if you would prefer. Thanks, CVS Team.
Viewing 22 - 24 of 402 Reviews

Glassdoor has 417 CVS Veterinary Group reviews submitted anonymously by CVS Veterinary Group employees. Read employee reviews and ratings on Glassdoor to decide if CVS Veterinary Group is right for you.