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CWS Apartment Homes

Engaged Employer

CWS Apartment Homes reviews

3.9

68% would recommend to a friend

(295 total reviews)
avatar

Gary Carmell

89% approve of CEO

56% positive business outlook

CWS Apartment Homes has an employee rating of 3.9 out of 5 stars, based on 295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CWS Apartment Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

295 reviews
4.0
Jan 21, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is stellar. The culture and welcome wagon is almost overwhelming. If I ask questions, I actually get answers or at least sent to whom can help. They have people who have years upon years with them. That's reassuring for a new associate. Everyone is very positive and fun to talk with.

Cons

They are smaller.... there's some structure needed. They've got some software kinks to work through. But they are really trying!! Sometimes there a longer wait to get something done. But honestly the positive culture far outweighs this.

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CWS Apartment Homes Response
3y
Thank you for your review, and for your contributions as a Community Director at CWS! We are happy to hear your positive feedback about pay and the warm welcome you received! We appreciate your feedback about the structure you feel we need, and we would like to hear more about how we can improve. As for the transition to Yardi, we value your feedback and understand the transition has been hard, but at this time we do not plan to return to Real Page. If you have any other advice, please feel free to reach out! Thank you.
2.0
Jan 12, 2023

Proceed with Caution

Recommend
CEO approval
Business Outlook

Pros

Nice properties. That is really the only pro I have to offer for this company.

Cons

CWS once had a focus on their employees and residents, but in the last year or so, the focus has shifted to bringing in as much revenue as possible. There is currently a real lack of concern for employee moral, and it is quite clear with the majority of their long term employees leaving the company.

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CWS Apartment Homes Response
3y
Thank you for taking the time to share your feedback. We care deeply for our employees and residents, and we are disappointed to hear you feel we put profits first. I want to assure you this not the case. Our purpose is “Enhancing Lives the CWS Way” and we make a conscious effort to ensure that our culture and values are felt throughout our organization. We appreciate the advice you provided, and we will share your feedback with leadership. If you have any additional feedback, please do not hesitate to reach out. Thank you.
2.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Great incoming employee training, great onsite property managers, closed on Sundays.

Cons

There is no little to no support or understanding from corporate office for onsite teams. IT tickets take long spans of time to be resolved. Pay rates are low and men often are paid more than women. Day to day systems and websites have many bugs and are hard to use.

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CWS Apartment Homes Response
3y
Hello – We appreciate you for taking the time to share this feedback. We are disappointed to hear you do not feel supported by our corporate team members because a lot of our corporate employees were promoted from on-site positions and are familiar with day-to-day systems our on-site members use. We are disappointed to hear you feel this way, and we will share your feedback with leadership. Thank you.
Viewing 34 - 36 of 295 Reviews

Glassdoor has 300 CWS Apartment Homes reviews submitted anonymously by CWS Apartment Homes employees. Read employee reviews and ratings on Glassdoor to decide if CWS Apartment Homes is right for you.