Does CWT pay their employees well?

According to anonymously submitted Glassdoor reviews, CWT employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at CWT. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at CWT?

60% of CWT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CWT 3.6 out of 5 for work life balance, 3.4 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at CWT?

Travel Consultant (62) , Business Travel Consultant (44) , Travel Counselor (43) , Senior Travel Counselor (40) , Manager (37) , Senior Travel Consultant (34) , Business Analyst (30) , Corporate Travel Consultant (26) , Team Leader (24) , Corporate Travel Agent (21) , Director (20) , Travel Agent (17) , Project Manager (16) , Consultant (15) , Corporate Travel Counselor (15)

What are the pros of working at CWT according to real employee reviews?

"Some of the people are great" ((in 99 reviews)); "Good benefits (insurance and the such)" ((in 68 reviews)); "Good team and culture to work on" ((in 45 reviews)); "My department had good work/life balance but it depended on your manager at the time." ((in 44 reviews)); "Flexible work schedules, work from home, self" ((in 44 reviews))

What are the cons of working at CWT according to real employee reviews?

"Management is poor." ((in 75 reviews)); "Salary is low for work done" ((in 49 reviews)); "Worst company I've ever worked for.Boring job with low pay.It's difficult to get AL." ((in 36 reviews)); "Managers use the power to employee" ((in 27 reviews)); "It is amazing to see that upper management truly can't figure out why these surveys are always scored low." ((in 22 reviews))

What are employees saying about CWT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CWT layoffs and their outlook for job security at CWT in 2026.

What are the top reviewed CWT locations?

Minneapolis , Minnetonka , Saint Louis , Phoenix , Chicago , Houston , Dallas , San Antonio , New York , Seattle , Atlanta , Downers Grove , Los Angeles , Austin , Mendota Heights , Boston , San Jose , Lisle , Washington , Irving , San Francisco , Colorado Springs , Denver , Stamford , Plymouth , Remote , Red Bud , Palatine , Fort Lee , Norfolk

CWT reviews

3.5

60% would recommend to a friend

(1,445 total reviews)

Patrick Andersen

42% approve of CEO

32% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.0

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

CWT has an employee rating of 3.5 out of 5 stars, based on 1,445 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CWT employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jan 10, 2018

CWT should value their employees

Senior travel consultant

Recommend

CEO approval

Business Outlook

Pros

Generous vacation package. Salary competitive upon starting. Work from home a plus.

Cons

CWT does not value their hardworking dedicated employees. No raises in two years. Pile on work so managers and supervisors cannot be efficient leaders. Too much emphasis on client happiness with no regard to how important the staff is. Does not do anything to try to keep valuable employees who work hard to keep clients happy.

1.0

Nov 17, 2017

Travel Consultant-underated and taken for granted for what we do. To say the least we research and require creativity.

Travel consultant

Recommend

CEO approval

Business Outlook

Pros

My co-workers are the best part of this company. They are seasoned & very knowledgeable. A wealth of resource & the best to work with. They have lots of seniority which is a problem for the company. But they know their stuff & deserve so much better.

Cons

No work/life balance. The company is very inflexible. They care very little about their people or customers. Their focus is on the bottom line, processes and production with no regard to how they get there. They are short staffed & expect you to pick up the slack. They rely heavily on 3rd party sources that are not compatible with their systems and processes.

2.0

Jan 4, 2017

Not innovative stuck in time warp

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home, supplier rewards.

Cons

Technology is lagging behind other major TMC's. Processes cumbersome and are forced to use products that don't work. Hotel booking system not tied to reservation system and only works half of the time if that much yet are forced to use it 90pct of time to meet performance goals. Not sure who programmed it but it's worst hotel booking tool I've ever seen. Problems with technology constantly. Scripts are changed and not tested properly so causes errors. Management changed performance goals every year and feels you at tens of year that no one is getting merit raises. Seems company is having financial problems . upper management seems to be revolving door.

Viewing 16 - 18 of 1,445 Reviews

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CWT

CWT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

CWT should value their employees

Travel Consultant-underated and taken for granted for what we do. To say the least we research and require creativity.

Not innovative stuck in time warp

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